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The Head Hostess is responsible for overseeing the daily operations of the reception and guest welcome area within the dining hall. The role ensures that all guests receive a warm and professional welcome, while maintaining high standards of guest service and efficient guest flow. The Head Hostess supervises and guides the team of Hostesses / Receptionists, ensuring they deliver consistent service and accurate information to guests. The role supports the Reception Manager in coordinating reception operations, communication with the Assistant Managers & Supervisors across both floors and assumes responsibility for reception activities in the manager’s absence.