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Guidewire - Business analyst

Infosys Singapore & Australia
CompanyInfosys Singapore & Australia
CategoryConsulting & Strategy
LocationMelbourne
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted17 Apr 2026
Last verified7 Aug 2026
SourceEmployer ATS (workable)
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Description
Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering and technology-enabled transformation programs. We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value. A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at  www.infosysconsultinginsights.com . Requirements The  Guidewire Business Analyst (BA)  plays a critical role in bridging business needs with system capabilities within the  Guidewire platform . This role focuses on  requirements discovery, process analysis, and solution delivery support , working closely with business and technology stakeholders to ensure Guidewire solutions are effectively configured and enhanced to meet organisational objectives. The position requires strong  insurance domain expertise , hands‑on Guidewire experience, and the ability to operate effectively across  Agile and traditional delivery environments , supporting transformation initiatives across claims, policy, billing, or related operational areas. Key Responsibilities Business & Functional Analysis Act as a  subject matter expert (SME)  for the Guidewire platform and associated business workflows, including claims, policy, billing, investigations, and reporting. Engage business and technology stakeholders to  elicit, analyse, document, and validate business and functional requirements . Translate business needs into  clear, actionable specifications  to support Guidewire configuration, enhancements, customisations, and system integrations. Develop and maintain high‑quality  business analysis artefacts , including BRDs, FRDs, epics, user stories, process flows, data definitions, and acceptance criteria. Perform  current‑state and future‑state analysis , identifying gaps, risks, and improvement opportunities. Collaborate closely with solution architects, developers, vendors, and Guidewire implementation partners to support solution design and delivery. Testing & Implementation Support Define  UAT strategies, test scenarios, and test cases  aligned to documented requirements. Support UAT execution, including defect triage, clarification of requirements, and business sign‑off. Assist with  change impact analysis , training inputs, and business readiness activities to ensure smooth implementation and adoption. Stakeholder Engagement & Delivery Support Facilitate  workshops, design sessions, backlog refinement, and requirement walkthroughs . Partner with Product Owners, delivery teams, and business leads to ensure alignment across scope, priorities, and outcomes. Act as a  trusted advisor  to business users, providing guidance on optimising Guidewire capabilities to support operational and strategic goals. Required Qualifications & Experience 5+ years’ experience  as a Business Analyst delivering technology or platform‑based initiatives. Hands‑on experience with  Guidewire  (implementation, enhancement, or production support). Strong understanding of  insurance operations , including claims, policy administration, or billing (cyber insurance exposure desirable). Demonstrated ability to produce  high‑quality analysis and delivery documentation . Experience wo