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Guest Solutions Team Member

butlins
Companybutlins
CategoryHospitality
LocationHemel Hempstead
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
First seen20 Jul 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceEmployer ATS (pinpoint)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
At Butlins we work hard to delight families in a way that is true and from the heart. Our Guest Solutions Team are here to support our guests after they’ve had a holiday which they feel has not met their expectations. As a Guest Solutions Team Member, you will be interacting with our guests via telephone, email, letter & Social Media. You’ll be responding to feedback, queries, and questions to help our guests feel that their concerns have been fully investigated, dealt with and as a consequence they’d like to return.