Job Opportunities API

We are seeking a friendly, professional, and customer-oriented Front Desk Agent to join our team at Fairfield Inn & Suites Hartford Airport. The ideal candidate will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. Key Responsibilities: • Greet and welcome guests upon arrival and departure. • Check-in and check-out guests efficiently and accurately. • Handle guest inquiries, reservations, and complaints in a courteous and professional manner. • Answer phone calls and respond to emails promptly. • Process payments and maintain accurate records of transactions. • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction. • Provide information about hotel amenities, services, and local attractions. • Maintain a clean and organized front desk area. • Assist with administrative tasks as needed.