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Guest Relations Coordinator - $20/hr +Commissions + Training Pay*

mymvw
Companymymvw
CategoryHR & Recruiting
LocationLahaina Vacation Services Center
Remote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted24 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (workday)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Hourly Rate: $20.00 $20.00/hr + commission + up to $300/week additional training pay* for the first 10 weeks only W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Customer Relations , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled . • Competitive Pay • Medical/Dental/Vision/401K opportunities • Travel discounts • Credit Union Membership • Tuition Reimbursement • Professional Counseling & Family Support • Growth and Development Opportunities *Benefit eligibility will vary by position As a Coordinator Customer Relations, a typical day will include: • Communicate s with preview tour customer via telephone before their scheduled arrival and tour date. • You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. • Provide s detailed information about property amenities. • Engage s customers in conversation regarding their stay, property services, and area attractions/offerings. • Identif ies special customer needs and arranges to have those needs fulfilled upon customer arrival. • Address es customers' service needs in a professional, positive, and timely manner. Guest Experience and Company Standards • Welcome and greet guests and anticipate and address their needs. • Interact with colleagues and guests professionally and promptly. • Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills. • Always follow company policies and safety procedures. To Become a Coordinator Customer Relations: • Available to work a flexible schedule to include weekends and holidays. • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time . • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance . • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.