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Guest Engagement and Volunteer Lead

The Immanuel Project
CompanyThe Immanuel Project
CategoryHospitality
LocationBradford
Remote
EmploymentNot stated
LevelLead
SalaryNot stated by the employer
First seen2 Aug 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Hours: Monday - Friday - 30 hours per week Guest Engagement: ● Design, co-ordinate and deliver The Immanuel Projects Guest Engagement Programme; reviewing regularly to make sure it is fit for purpose. ● Build and manage 3rd party relationships with local services such as, housing support& NHS services to support The Immanuel Projects Guest Engagement offer. ● Promote the sessions to help make sure there is a good level of engagement and attendance by guests (eg. producing publicity for guest interactions and external partners). ● Co-ordinate the front of house making sure the environment is welcoming and safe for guests, colleagues, volunteers and visitors ● Monitor and evaluate effectiveness of the programme, including attendance and collating guest feedback for funders and trustees. ● Work with the Operations Manager to plan what people resource is needed to run the sessions ● Coordinate seasonal initiatives for guests Volunteer Co-Ordination: ● Ensure volunteer profiles are up to date and advertised effectively ● Safely recruit new volunteers ● Ensure new volunteers receive induction and training as appropriate. ● Ensure volunteers are kept up to date with changes and development at the project through newsletters, catch up chats and biannual volunteer meetings ● Ensure volunteer contribution is valued and celebrated ● Offer opportunities for volunteers to offer existing skills and develop new ones ● Facilitate corporate volunteering days ● Build positive relationships with local organisations that promote volunteering ● Ensure all paperwork is up to date ● Collate data around volunteering for Ops Manager and trustees Other, but important duties: ● Deputise for manager when they are off site or on leave ● Complete general office admin work such as maintaining records, responding to enquiries, ordering supplier, preparing documents for reporting and monitoring and keeping shared systems up to date. ● Keep social media pages up to date ● Assist with funding applications ● Attend occasional meetings with trustees and external partners as necessary This role needs someone who; ● Is a clear and confident communicator ● Has good computer and digital literacy skills ● Is creative and innovative ● Can create direction for other colleagues and volunteers ● Can show compassion and empathy ● Effectively builds relationships