Guest Engagement and Volunteer Lead
The Immanuel Project
| Company | The Immanuel Project |
| Category | Hospitality |
| Location | Bradford |
| Remote | — |
| Employment | Not stated |
| Level | Lead |
| Salary | Not stated by the employer |
| First seen | 2 Aug 2026 (the employer did not state a posting date) |
| Last verified | 10 Aug 2026 |
| Source | The employer's own careers page (company_site) |
Description
Hours: Monday - Friday - 30 hours per week
Guest Engagement:
● Design, co-ordinate and deliver The Immanuel Projects Guest Engagement Programme; reviewing regularly to make sure it is fit for purpose.
● Build and manage 3rd party relationships with local services such as, housing support& NHS services to support The Immanuel Projects Guest Engagement offer.
● Promote the sessions to help make sure there is a good level of engagement and attendance by guests (eg. producing publicity for guest interactions and external partners).
● Co-ordinate the front of house making sure the environment is welcoming and safe for guests, colleagues, volunteers and visitors
● Monitor and evaluate effectiveness of the programme, including attendance and collating guest feedback for funders and trustees.
● Work with the Operations Manager to plan what people resource is needed to run the sessions
● Coordinate seasonal initiatives for guests
Volunteer Co-Ordination:
● Ensure volunteer profiles are up to date and advertised effectively
● Safely recruit new volunteers
● Ensure new volunteers receive induction and training as appropriate.
● Ensure volunteers are kept up to date with changes and development at the project through newsletters, catch up chats and biannual volunteer meetings
● Ensure volunteer contribution is valued and celebrated
● Offer opportunities for volunteers to offer existing skills and develop new ones
● Facilitate corporate volunteering days
● Build positive relationships with local organisations that promote volunteering
● Ensure all paperwork is up to date
● Collate data around volunteering for Ops Manager and trustees
Other, but important duties:
● Deputise for manager when they are off site or on leave
● Complete general office admin work such as maintaining records, responding to enquiries, ordering supplier, preparing documents for reporting and monitoring and keeping shared systems up to date.
● Keep social media pages up to date
● Assist with funding applications
● Attend occasional meetings with trustees and external partners as necessary
This role needs someone who;
● Is a clear and confident communicator
● Has good computer and digital literacy skills
● Is creative and innovative
● Can create direction for other colleagues and volunteers
● Can show compassion and empathy
● Effectively builds relationships