Job Opportunities API

Bei Pitney Bowes machen wir das Richtige richtig.  Als Mitglied unseres Teams können Sie das auch. Wir haben tolle Mitarbeiter, die den Antrieb, die Inspiration und die Grundlage unseres Unternehmens bilden. Unsere florierende Kultur kann in vier Komponenten unterteilt werden: Kunde. Team. Gewinn. Innovation. Wir suchen aktiv nach potenziellen Mitarbeitern, die: • Leidenschaft für den Erfolg ihrer Kunden mitbringen. • Gerne mit anderen zusammenarbeiten. • Bestrebt sind, Erwartungen zu übertreffen. • Mutig auf die Suche nach überlegenen und marktführenden Lösungen gehen. Stellenbeschreibung: Join Pitney Bowes as a Graduate Engineer Trainee Location: Pune (Hybrid) Role: Contractual(Third-party) Years of experience: 0-2 years About the Role We are seeking enthusiastic and self-driven engineers with strong fundamentals, curiosity and automation mindset in Network Operations, Automation, DevOps, and Infrastructure Monitoring. This role is focused on building a modern, automation-first Network Operations Center (NOC) rather than a traditional helpdesk environment. The ideal candidate should possess strong analytical skills, networking fundamentals, and an interest in scripting, observability, and automation technologies. 1. Responsibilities DevOps (Modern NOC - Automation & Continuous Improvement) • Assist in automation of monitoring and operational workflows through basic scripting. • Support infrastructure and network change monitoring as part of CI/CD pipelines. • Work with monitoring and observability tools (e.g. Grafana) • Contribute to infrastructure improvements using automation/orchestration principles. • Develop basic scripts (Python / PowerShell) to reduce manual effort. • Work with APIs and structured data formats (JSON) • Support automation initiatives and process optimisation efforts. • Build foundational understanding of Infrastructure as Code (Terraform) and CI/CD practices. Network Operations - Incident Management & Coordination • Monitor network, systems, and infrastructure (LAN/WAN, Wireless, VPN, firewalls, cloud) in a 24x7 environment using standard NOC tools. • Detect, triage, and respond to alerts, incidents, and outages with defined SLAs. • Perform first-level troubleshooting across network and system components (routers, switches, wireless, firewalls, circuits) • Log, track, and manage incidents via ticketing tools (JIRA, ServiceNow etc.) • Follow established SOPs for troubleshooting and escalation to L2/L3 teams. • Collaborate with internal teams (Network, Security, Application, Cloud) and external vendors/ISPs for issue resolution. • Perform routine operational tasks such as configuration backups, patching, upgrades, and health checks. • Support network changes, validation, and implementation activities. Documentation & Reporting • Maintain accurate incident records, RCA documentation, and network artefacts. • Generate periodic reports on uptime, alerts, and performance trends. • Update SOPs, runbooks, and internal knowledge base consistently. 2. Key Skills & Background DevOps / Automation (Must-Have) • Scripting skills (Python, Bash, PowerShell) • Awareness of automation tools (Ansible, Terraform, GitHub) and CI/CD concepts. • Understanding of cloud fundamentals (AWS/Azure/GCP) • Basic working knowledge of Linux and Windows operating systems • Awareness of REST API, Webhook, CSV, Jason etc. Networking Fundamentals (Must-Have) • Strong knowledge of TCP/IP, DNS, DHCP, VLANs, Routing & Switching • Basic understanding of firewall and network security concepts • Familiarity with WAN, VPN, and Internet connectivity • Exposure to enterprise network devices (routers, switches, firewalls) • Experience or exposure to monitoring tools (LogicMonitor, SolarWinds, ManageEngine, etc.) Troubleshooting & Analytical Skills • Ability to perform initial fault isolation and structured troubleshooting. • Strong analytical thinking and problem-solving capability and willingness to learn. Soft Skills • Strong communication and stakeholder coordination skills • Ability to work in a 24x7 shift-based NOC environment. • Good documentation discipline and attention to detail. • Ability to perform under pressure during incidents and outages. 3. Education & Experience • Bachelor’s degree in computer science / IT / Electronics or equivalent • 0–2 years of experience (freshers with relevant certifications can be considered) Preferred Certifications (Not mandatory) • CCNA / Network+ • DevNet Associate • ITIL Foundation • Entry-level Cloud or DevOps certifications (optional) The Team Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com . Wir werden: • Den Willen aufbringen: Die Möglichkeit, zu wachsen und Ihre Karriere zu entwickeln • Ein integratives Umfeld bieten, das vielfältige Perspektiven und Ideen fördert • Herausfordernde und einzigartige Möglichkeiten mitbringen, zum Erfolg einer sich wandelnden Organisation beizutragen • Umfassende globale Vorteile bieten ( pbprojectliving.com ) Pitney Bowes ist ein Arbeitgeber für Chancengleichheit, der Vielfalt und Inklusion am Arbeitsplatz schätzt. Alle interessierten Personen müssen sich online bewerben.