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Global IT Service Operations and Support Specialist Job Details | CMA CGM Accept Close Our Jobs How to Join us Our Jobs How to Join us Our Jobs How to Join us 586065 Manila, PH Global IT Service Operations and Support Specialist CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 1 Administration of MECM and Intune infrastructure and to maintain it in operational conditions including changes to the core components and settings, software delivery, client health, and reporting. 2 Provide application/Windows OS installation/upgrade/configuration/patching data reporting (application install status, client health) leveraging Microsoft Endpoint Configuration Manager 3 Assist with the monthly Windows security and application patch/update deployment process for Windows workstations within the organization. 4 Assist with the development and support of our Microsoft Autopilot environment including device enrollment, implementing, and configuring auto provisioning scenarios, managing device access and compliance, application management, and managing security. 5 Builds and tests software application packages and software updates for distribution to end-user PC equipment. 6 Managing the Windows client image, application packaging and scripting, and related project work 7 Monthly deployment of security patches to Windows Servers and workstations 8 Roll-out patches and software 9 Ensure timely deployment of software updates, critical patches, and out-of-band releases 10 Responsible for keeping deployed software and systems updated to current and secure versions 11 Maintain the health of the MECM environment including clients, servers, and distribution points 12 Provide support and in-depth troubleshooting to any and all issues related to the MECM/Intune infrastructure or functionality 13 Day to day administration of MECM/MEM environment to include engineering new solutions as needed 14 Communicate with a wide variety of users from executives to individual users 15 Following strict change, incident, request, and problem management guidelines 16 Provide monthly reporting of patching activity 17 Ensuring compliance to service level agreements CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.