Job Opportunities API

Do you thrive in fast-paced environments where your consultative sales skills directly impact the bottom line?   Are you fluent in Spanish and English, ready to expand our firm’s presence in the Spanish-speaking market?   Can you seamlessly manage client interactions from the first call to closing, embodying the trust and support DeChant Law is renowned for?   Do you welcome challenges, especially those that come outside the usual 9-5 hours, to ensure no lead goes unconverted?   Final question: When faced with a challenge, do you get excited or run away?     ** IMPORTANT: TO APPLY ** If you have any questions, please email [email protected] only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** DeChant Law is a reputable criminal defense firm based in Denver, Colorado, known for its relentless pursuit of justice and unwavering commitment to its clients. Under the experienced leadership of Reid DeChant, our firm specializes in a wide range of criminal defense matters, from DUI and drug offenses to assault and battery. We have built a profound reputation on trust, transparent communication, and tenacious defense strategies that empower our clients in their most critical times.   Our team's dedication to effective legal representation is complemented by a compassionate approach, recognizing the human element in every case. At DeChant Law, we believe in fighting for the best outcomes while ensuring that our clients feel supported and informed at each step. This philosophy extends beyond the courtroom, resonating in the way we engage with the community and foster an inclusive, supportive work culture. As an integral part of our team, you will contribute to our mission of delivering exceptional defense services with integrity and empathy.   The Intake Specialist role at DeChant Law is pivotal in transforming potential leads into committed clients. This position is focused on handling the intake process from initial contact to signing, thus playing a critical role in the growth of the firm. By bridging the gap between prospective clients and our legal services, you will ensure that individuals seeking help receive the necessary guidance and support, thus making a significant impact on our firm's effectiveness and client satisfaction.     What you’ll do:   Inbound Call Handling: Serve as the first point of contact by answering inbound calls and acting as both the receptionist and salesperson for the firm. Full-Cycle Intake: Own the process from the initial call through signing, ensuring every lead is maximized for conversion. Consultative Sales Execution: Use high-level consultative sales skills to build trust, conduct consultations, and guide prospective clients toward hiring the firm. One-Call Close: Focus on closing leads during the first call to prevent drop-offs and maximize conversion. Call Screening and Qualification: Determine case fit and either close the client or schedule further consultation with an attorney when needed. Spanish-Speaking Client Handling: Communicate with and support Spanish-speaking clients to help grow this strategic segment of the firm. Appointment Scheduling & Handoff: Schedule consultations on attorney calendars and ensure a smooth transition to the case management team after the client signs and pays. Script & Process Adherence: Follow and adapt to firm talk tracks, scripts, and intake workflows, contributing to a consistent and high-performing intake process. Intake-Only Focus: This role is strictly focused on intake and sales, no case management responsibilities after the clie