German Customer Technical Advisor | Athens Greece
Cross Border Talents
| Company | Cross Border Talents |
| Category | Customer Support |
| Location | Athens |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 30 Sept 2021 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workable) |
Description
At the moment Cross Border Talents is looking for German speakers to work in Athens, Greece. Are you interested in moving abroad? Your Role as a Customer Technical Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. Requirements Requirements for the Customer Technical Advisor: High School Diploma or Higher Native/Fluent German; Good level of English, C1; Writing speed: 20 words per minute Active Listening Good Problem Solving Skills Strong troubleshooting skills Benefits Cross Border Talent's Offer: Paid travel Expenses; Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations; Renewable contract of 12 months; Health Coverage and Private Health Care; Attractive Salary with performance bonus; Working hours: 40h per week = is 8 hours per day / 5 days a week; Greek lessons Free Real Estate Agency Fee