German Customer Support - Porto - LIS6
Cross Border Talents
| Company | Cross Border Talents |
| Category | Customer Support |
| Location | Porto |
| Remote | On-site (inferred) |
| Employment | Contract |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 4 Sept 2023 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workable) |
Description
Customer Support representative. Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary, also sale of products/services (not at the moment). Requirements Good linguistic expression in German (C1+); Conversational English skills (B1+); Active listening; Enjoy customer service; Willingness to solve even difficult cases in the first contact; Resistance to stress. Benefits Competitive Salary Investment in Training Relocation Package Meal allowance Opportunity to grow your career Big multinational company, with a friendly international team