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German Customer Support - Porto - LIS6

Cross Border Talents
CompanyCross Border Talents
CategoryCustomer Support
LocationPorto
RemoteOn-site (inferred)
EmploymentContract
LevelNot stated
SalaryNot stated by the employer
Posted4 Sept 2023
Last verified11 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Customer Support representative. Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and T-PIN & Postbank app setup. Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary, also sale of products/services (not at the moment). Requirements Good linguistic expression in German (C1+); Conversational English skills (B1+); Active listening; Enjoy customer service; Willingness to solve even difficult cases in the first contact; Resistance to stress. Benefits Competitive Salary Investment in Training Relocation Package Meal allowance Opportunity to grow your career Big multinational company, with a friendly international team