German CS Representative - Banking Sector - ES9
Cross Border Talents
| Company | Cross Border Talents |
| Category | Customer Support |
| Location | Madrid |
| Remote | On-site (inferred) |
| Employment | Full-time |
| Level | Entry |
| Salary | Not stated by the employer |
| Posted | 13 May 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workable) |
Description
We are currently looking for native German speakers with Spanish B2 to join an international Customer Support project within the Banking Sector in Spain. This is a great opportunity for candidates who are looking to build an international career in customer service while enjoying life in Madrid or Valencia. The position involves supporting German-speaking customers through phone, email, and chat. The selected candidates will assist clients with general inquiries, front desk incidents, account-related questions, and customer support requests while ensuring a high level of professionalism and customer satisfaction. The company offers a stable and dynamic multicultural working environment with long-term career opportunities and professional growth. Candidates should be comfortable working in a shift-based operation and communicating with customers across different channels. Requirements • Native-level German • Spanish level B2 or higher • English level B2 or higher • Strong communication and interpersonal skills • Customer-oriented mindset • Comfortable working via phone, email, and chat • Previous customer support experience is considered an advantage Benefits • Permanent contract after the initial 3-month temporary contract • Annual performance bonus on top of the base salary • Paid training from day one • Stable long-term project within the Banking sector • International and multicultural work environment • Career development and growth opportunities • Opportunity to work in Madrid or Valencia, Spain • Different shift options available • Night shift option available in Madrid • Professional experience in customer service for the German market • Modern office-based work environment • Full training and onboarding support provided by the company • Opportunity to improve communication and customer service skills in an international company