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Job Overview The General Manager is responsible for overseeing the day-to-day operations of a boutique hotel in Ampelokipoi, ensuring exceptional guest experience, efficient departmental performance, and compliance with company standards. The role requires a hands-on leader who can manage multiple departments, motivate the team, and maintain the highest levels of service quality and operational excellence. Responsibilities and Duties Oversee daily hotel operations, ensuring smooth functioning across all departments. Act as the point of contact for vendors, partners, and service providers when required. Oversee the daily operation of all hotel departments, including Front Office, Housekeeping, and Maintenance. Ensure smooth coordination between departments to deliver a seamless guest experience. Monitor daily operations, occupancy levels, arrivals, departures, and VIP guests. Resolve operational issues and guest concerns promptly and professionally. Conduct regular property inspections to ensure cleanliness, safety, and presentation standards. Monitor guest feedback, online reviews, and satisfaction scores. Handle guest complaints and service recovery when required. Requirements Bachelor’s degree (or equivalent) in business administration or Hospitality. 5+ years of experience in a boutique or luxury hotel Strong organizational, communication, and leadership skills. Solid knowledge of hospitality operations across multiple functions Problem-solving mindset with the ability to make decisions under pressure. Ability to motivate and manage diverse teams effectively. Experience in developing budgets and business plans. Superior negotiation skills for both internal and external purposes. Strong working knowledge of data analysis and performance metrics. Benefits A dynamic, friendly, and collaborative work environment.    Opportunities for professional growth and career advancement.    Competitive salary and benefits package. About SWOT Hospitality  We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts. We are laser focused on hospitality strategic and financial advisory with an impeccable trach record. We will give you the opportunity to work with the best practitioners from Greek hospitality market. We offer stability and career prospects in a transparent working environment. We work with the best professionals in the tourism industry.