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Fundraising Associate

ray-of-hope
Companyray-of-hope
CategoryHR & Recruiting
LocationKitchener
RemoteOn-site (inferred)
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted10 Aug 2026
Last verified10 Aug 2026
SourceEmployer ATS (breezy)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Full-Time Fundraising Associate Position Hours: Monday to Friday, 8:30am - 4:30pm Wage Range: $27.20 - $31.43 Based on interview availability, applications may be reviewed asap upon submission an qualified candidates, contacted immediately or shortly following. This posting will remain open for 2 weeks (Deadline: August 24, 2026) OR until capacity, so please apply at your earliest convenience for consideration - Thank you! *We kindly ask that candidates limit the use of AI tools in preparing an application & we do not use AI for recruitment with human recruiters screening submissions. Overview The Fundraising Associate will support the Director of Development in day-to-day activities of a multi-faceted Development and Communications Department. This position will have a large focus on donor care, donation & data management, and communications. The incumbent will be responsible for the administrative duties associated with donor care, donation & data management, and communications. The Fundraising Associate also provides copy editing for donor communication, social media content, and marketing materials, plus will take a lead role in our major fundraising events, while supporting and enhancing all ongoing donor strategies. Specific Responsibilities Donor Care & Customer Service – 20% • Engage with community members regularly by phone, email, letter, digital streams, and in person (i.e., responding to questions, info requests & updates, donations over the phone, etc.) • Respond to donor specific questions & requests • Help build and maintain relationships with donors through regular touch points • Produce and send new donor welcome packages, thank you letters, and cards/notes Donation & Data Management – 50% • Manage and maintain donor software through accurately inputting donor information, gift amount, contact notes, and other related info • Manage and maintain monthly partner donations • Develop and produce a variety of reports in donor software (Virtuous) and MS Excel • Complete one-time and/or annual tax receipts for donors • Complete monthly donation reconciliation reports • Manage all bank deposits • Complete Gift in Kind (GIK) donation requests Communications – 20% • Create and schedule regular social media posts • Design communications materials (i.e., graphics for social media posts) • Help make updates to the website as needed • Design and/or edit marketing materials such as brochures, stand-up banners, with the support of the marketing committee Event Management – 10% • Help plan major fundraising events with the support of the Director of Development • Lead overall event organization, event day site setup and registration • Assist donors with third party fundraising platforms (i.e., peer to peer sites) • Provide third-party event support • Other duties as may be assigned from time to time Qualifications Education • Completion of post-secondary education in fundraising, communications, marketing or related field Experience • Minimum 3-5 years of experience in a fundraising, data management, customer service, or similar role • Experience in donor relations or customer service is an asset • Data Management with a fundraising CRM experience is a benefit • Event experience is an asset • Communications experience is an asset • Marketing and design experience is an asset Certifications • Foundations of Fundraising Course or similar course is useful Knowledge/Skills/Abilities required to be successful in this position • Ability to read and interpret procedure manuals and reports • Ability to analyze and present numerical data in tables, spreadsheets and forms • Proficient with Microsoft Office 365, WordPress, Canva • Sound knowledge and experience with a Customer Relations Managament system like Virtuous • Ability to utilize social media platforms and website management tools • Ability to organize daily/weekly projects and refocus when pulled off task • Ability to work with minimal supervision • Well-developed interpersonal skills • Willingness to learn, completion of Virtuous Academy, CNOY 101 event training • Foundations of Fundraising Requirements • Vulnerable Sector Check/Police Check • Valid, unrestricted Class “G” Ontario Driver’s licence • Ministry of Transportation Drivers Abstract through Service Ontario • Travel to area community organizations and businesses • Statement of Faith Agreement bonification Physical Demands • Manual dexterity required • Interacts with employees, management and the public at large • Sitting, standing, bending and walking • Repetitive work, detail oriented, work requiring deep focus • Position is an "in-office" position regarding requirements to answer phone calls, respond to donor requests, and calling donors for purposes of updating financial information • Position is located at the reception desk to offer our best customer service experience to the community • Overtime may be required during specific peak times