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Fulfilment Team Leader

First Call Contract Services
CompanyFirst Call Contract Services
CategoryOperations & Admin
LocationEngland, London, Enfield
Remote
EmploymentNot stated
LevelMid
SalaryNot stated by the employer
First seen2 Aug 2026 (the employer did not state a posting date)
Last verified10 Aug 2026
SourceThe employer's own careers page (company_site)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Fulfilment Team Leader Location: Enfield Salary: £28,000 – £30,000 DOE Working Hours: Monday to Friday | 8:00am – 5:00pm About the Role Our client is looking for a proactive and hands-on Fulfilment Team Leader to join their busy warehouse operation. This is an excellent opportunity for an experienced warehouse professional with strong leadership skills who enjoys working in a fast-paced environment. You will be responsible for leading the day-to-day warehouse operation, ensuring orders are picked, packed and dispatched accurately and on time while maintaining high standards of productivity, quality and customer service. Key Responsibilities • Supervise the day-to-day activities of the warehouse team. • Lead, motivate and support warehouse operatives to achieve daily targets. • Ensure customer and store orders are picked, packed and dispatched accurately and efficiently. • Monitor team productivity and ensure processes and procedures are consistently followed. • Manage staff performance, attendance and daily KPIs. • Plan workloads effectively, particularly during peak trading periods. • Coordinate inbound deliveries and outbound dispatches. • Carry out stock control checks and maintain inventory accuracy. • Conduct quality control inspections to ensure high standards are maintained. • Maintain a clean, organised and safe working environment. • Ensure compliance with Health & Safety, Quality and Company procedures. • Investigate operational issues and implement effective solutions. • Identify opportunities to improve warehouse efficiency and processes. About You To be successful in this role, you will have: • Previous experience within a warehouse or fulfilment environment, ideally within FMCG. • Experience supervising or leading a warehouse team. • Strong organisational and time management skills. • Excellent communication and leadership abilities. • A proactive, hands-on approach with the ability to lead by example. • Strong problem-solving skills and the ability to work under pressure. • Good attention to detail with a focus on accuracy. • Intermediate Microsoft Excel skills and confidence using warehouse systems. • Experience using Shopify would be advantageous but is not essential. • Knowledge of Lean or 5S continuous improvement principles is desirable. • A good understanding of Health & Safety within a warehouse environment. • Flexibility to work occasional overtime, evenings or weekends to support business needs. What’s on Offer • Salary of £28,000 – £30,000 DOE • Monday to Friday working pattern (8:00am – 5:00pm) • Optional overtime available • Opportunities for career progression and development • Supportive and collaborative working environment • Ongoing training and development • The opportunity to join a growing and successful business If you’re an experienced Warehouse Supervisor or Team Leader looking for your next challenge within a fast-paced fulfilment operation, we’d love to hear from you.