Job Opportunities API

Front Office Manager at the Wedelhütte Do you love interacting with guests and would you like to be the central interface between the guest and our team? Are you a true organizational talent with experience in upscale hospitality and in working with booking software? And are you excited by the challenge of working here at 2,350 m? Then you're exactly who we're looking for as a dedicated Front Office Manager (m/f/d) for our Wedelhütte office! Your profile • Professional experience: Several years of professional experience in the upscale hospitality industry. • IT skills: Good IT skills, ideally experience with booking software. • A host by passion • Strong communication skills: Excellent communication skills in German and/or English, along with the ability to keep a cool head even in demanding situations. • Organizational talent: A structured way of working and outstanding organisational talent. • Appearance: Well-groomed appearance and a positive charisma. • Enthusiasm: You have a passion for the mountains and nature. • Commute: For winter sports fans, the commute can be done by ski or snowboard – including first and last line on the empty slopes. Your responsibilities • Guest reception and care: Responsible for the warm welcome of our guests as well as their individual care during their stay. Assistance with questions, reservations and special requests. • Office organization: Management of office operations, handling of enquiries and coordination of internal processes. • IT management: Maintaining databases and providing support with the use of booking platforms. • Internal communication: Close cooperation with the kitchen, service and administration departments to ensure an optimal flow of information. • Shop support: Responsibility for our shop – including product presentation, inventory management, and customer advice. Our offer • An appreciative, family-like team • High-quality staff clothing • 20% Family & Friends discount at Secret Moments • Working in a unique environment • Tip sharing • Payment according to the collective agreement • Free board and lodging • Many other perks & goodies For full-time employment, a 6-day week (48 hrs.) with 1 – 2 evening shifts per week incl. attractive Gross wage from € 3,000.– planned (pay above the collective agreement for Hospitality & Gastronomy, with the possibility of additional adjustment depending on qualifications). Working hours: 08:00 – 16:00 – no split shift, no evening shift. In addition, there is a share of the tips, holiday and Christmas bonuses (pro rata), free board and lodging, and further goodies on top! Your workplace The Wedelhütte stands for unique experiences and holiday moments high up in the mountains. You make sure that everything in our office runs like clockwork.