Job Opportunities API

About Method Co.   Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.   About ROOST Cleveland    ROOST Cleveland brings the signature ROOST apartment ‑ hotel experience to the heart of downtown Cleveland. Set within a beautifully restored historic building, it offers spacious studio, one ‑ , and two ‑ bedroom apartments designed for both short visits and extended stays. Each residence features full kitchens, in ‑ unit laundry, curated furnishings, and warm, modern design details that make every stay feel like home. Guests enjoy access to thoughtfully designed common spaces, a fitness center, and attentive service that blends boutique ‑ hotel hospitality with residential comfort. Steps from the city’s cultural institutions, restaurants, and lakefront, ROOST Cleveland is an inviting home base for exploring the best of the city.   Website:  https://www.roostcleveland.com   Position Overview   ROOST Cleveland is seeking a flexible, attentive, and highly reliable  Front Desk Concierge  to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you’ll ensure the safety, comfort, and seamless experience of all guests throughout.   Key Responsibilities   Welcome and assist guests with warmth, professionalism, and efficiency   Manage check ‑ ins, check ‑ outs, and reservation inquiries    Respond promptly to guest requests, questions, and concerns   Monitor building access and maintain a secure, calm environment   Conduct property walkthroughs and report any maintenance or safety issues   Handle phone calls, emails, and guest communications   Maintain accurate records, logs, and daily reports   Support light administrative tasks and prepare materials for the team   Ensure the lobby and front desk areas remain clean, organized, and guest ‑ ready   Collaborate with housekeeping, maintenance, and management as needed   Qualifications   1+ year of front desk, concierge, or guest ‑ service experience (hotel or luxury residential preferred)   Strong communication skills and a naturally warm, guest ‑ focused demeanor   Ability to remain composed, professional, and attentive during quiet or high ‑ pressure moments   Comfortable working independently and making sound decisions   Basic proficiency with reservation systems and front ‑ office software   Strong attention to detail and organizational skills   Flexible schedule with availability for overnight shifts, weekends, and holidays   What We Offer   Competitive hourly pay   Opportunities for growth within a dynamic hospitality group   A collaborative, design ‑ driven work environment   Employee dining perks across Method Co. properties   Sick time & vacation   Health, vision, and dental benefits