Job Opportunities API

Description Who We Are Join White Lodging — a hospitality company developing and operating award-winning, premium-brand hotels, rooftop bars, and restaurants in top U.S. cities. We know that the hospitality business, like life, is about how you make people feel. Enjoy a supportive team culture, flexible scheduling, and real career growth opportunities across multiple hotel properties in your market. We are looking for a Front Desk Agent to join our team. In this role, you will welcome and register hotel guests, manage reservations, and ensure a seamless check-in and check-out experience. The ideal candidate has strong communication skills, a customer-first mindset, and the ability to thrive in a dynamic, guest-facing environment. This is a great opportunity for anyone looking to start or grow a career in hotel front desk operations, hospitality management, or guest services. What You'll Do • Provide the highest quality of service to guests, anticipating and exceeding their expectations • Check guests in and out efficiently and in a friendly manner • Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures • Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings • Assist in maintaining the cleanliness of the lobby and entrance • Ensure security and confidentiality of all guest and hotel information • Effectively respond to and resolve guest concerns or complaints • Perform other duties as assigned What You'll Bring • Strong communication skills • A passion for customer service • The ability to be flexible and adapt to any situation • A desire to work as part of the front desk team • An outgoing personality with a positive attitude • Previous hospitality experience is helpful but not required • Ability to stand and move at a fast pace for long periods of time, with availability to work long hours, weekends, and holidays as necessary What You Can Look Forward To • DailyPay — get paid when you need it • Advanced scheduling with easy shift swapping via our app • Unlimited employee referral bonuses • 401(k) with company match • Paid time off (PTO) with rollover • Complimentary wellness tools • Leadership development & tuition reimbursement • Discounts on hotel rooms, dining, and travel • Growth opportunities across multiple hotel properties in your market • Employee Assistance Program (EAP) • Full-time associates also receive: • Medical, dental, and vision insurance — starting day 1 • Life and disability insurance • Paid parental leave White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.