Job Opportunities API

Patrique Mercier Recruitment FR specializes in connecting skilled professionals with exciting career opportunities. We are currently looking for a French Speaking Customer Support Representative for an Online Travel Agency. This position is perfect for individuals who are passionate about travel and committed to delivering exceptional service to French-speaking clients as they plan and manage their travel experiences. Responsibilities Provide outstanding customer support to French-speaking clients regarding their travel inquiries and bookings via phone, email, and chat. Assist customers with questions related to itineraries, travel changes, and additional services offered by the agency. Resolve customer complaints and issues promptly to ensure a positive travel experience. Document customer interactions and maintain accurate records of inquiries and resolutions. Collaborate with internal teams and travel partners to meet customer needs efficiently. Stay informed about travel trends, regulations, and agency offerings to provide accurate and useful information to clients. Collect and analyze customer feedback to help improve service quality and customer satisfaction.