Job Opportunities API

Description Job Summary Rock City Gardens, a one-of-a-kind natural attraction known for breathtaking views, ancient rock formations, and beautiful gardens, is seeking enthusiastic and service-oriented individuals to join our Food & Beverage team. The Food & Beverage Partner serves as a frontline ambassador for Rock City Gardens, delivering memorable dining experiences that enhance each guest’s visit. Whether assisting with quick snacks or full meals, this role plays a vital part in supporting daily food operations while upholding the organization’s Culture of Excellence. Essential Duties & Responsibilities Guest Service & Culture • Deliver excellent guest service to internal and external customers in alignment with the organization’s mission, culture, and values. • Model appropriate guest and partner interactions at all times. • Actively engage guests and promote menu items through up-selling to grow sales. Food & Beverage Operations • Work across all Rock City Gardens food and beverage locations as assigned. • Prepare and serve food in accordance with established recipes, portion standards, and quality expectations. • Operate the cash register and Point-of-Sale (POS) system, including opening and closing procedures and daily deposits. Food Safety & Sanitation • Assist in checking and recording food temperatures as required. • Follow all health code, food safety, and sanitation guidelines to maintain a high health inspection score. • Maintain cleanliness and organization of the dining room, back-of-house areas, and exterior grounds. Inventory & Workspace Management • Ensure work areas are properly stocked, clean, and organized. • Maintain portion control and food quality to minimize waste and loss. Teamwork & Compliance • Work collaboratively with team members to support efficient operations. • Adhere to all company policies and procedures. • Perform other duties as assigned by management. Requirements Qualifications Education & Experience • Previous food service experience preferred but not required. • Willingness to receive training and develop new skills. Certifications • Ability to obtain ServSafe Food Handler Certification. Knowledge & Skills • Ability to display a professional, polite, and engaging image to guests and partners. • Effective verbal communication skills in one-on-one and small group situations. • Ability to read and understand operational documents. • Ability to work effectively in a fast-paced, team-oriented environment. • Basic math skills, including the ability to add, subtract, multiply, and divide using units of American money. Availability • Ability to provide a flexible schedule, including nights, weekends, holidays, and special events as needed. Physical Demands & Work Environment • Regular use of hands and fingers. • Ability to lift and/or move up to 50 pounds. • Frequent walking, standing, stooping, kneeling, and crouching. • Ability to stand for extended periods during shifts. Company Mission & Core Values Mission: To enrich lives through wonder and connection. Core Values: Courage | Care | Wonder | Excellence