Job Opportunities API

We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China. 我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。 Job Responsibilities: • D eliver superior service, maximize customer satisfaction and respond efficiently and accurately to customer complaints • Build good relationship with customers, improve restaurant image, sales and traffic of the restaurant • Coordinate with staff to ensure proper services provided, considering special requests and food allergies • Ensure that the services provided in the restaurant comply with established hygiene and safety standards, and provide guests with a comfortable and clean dining environment • Ensure the cleanliness of the restaurant, including furniture, tableware, restaurant environment and employee personal hygiene • Ensure the delivery of the brand promise and provide exceptional guest service • Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily • Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate • Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets Job Requirements: • Minimum 5 years' experience in restaurant, familiar with relevant industries • High School graduated or above • Excellent language skills in English, Mandarin and/or Cantonese • Good communication skills and customer service attitude, polite and willing to communicate with customers • Good team spirit, good at team communication and cooperation • Hard-working, sense of responsibility and proactive • Neat, clean appearance with high hygienic standards • Must be able to work various shifts including weekends and holidays