Job Opportunities API

Job Title:                    Food & Beverage Assistant Reports to:                 Alamo Restaurant Manager At the Riverside Park Hotel, we are proud of the exceptional experiences we create for our guests every day. Our team lives by four core values: Care, Doing the Right Thing, Always Getting Better, and Energy & Drive. As a Food & Beverage Assistant, you will play a vital role in delivering warm, thoughtful service with passion and professionalism. Key Responsibilities Guest Service • Welcome all guests with warmth, care, and a can-do attitude. • Take and process orders efficiently, always aiming to do the right thing for our guests by understanding their needs. • Offer knowledgeable recommendations and provide friendly, attentive service throughout the meal. • Ensure tables are beautifully set and prepared to hotel standards. • Keep dining areas clean and well-organised, creating a relaxed and comfortable environment. • Proactively manage table turnover while maintaining a respectful pace for guests. Food Service • Deliver food promptly and professionally, ensuring accuracy and presentation meet expectations. • Work collaboratively with the kitchen team to ensure timely, seamless service. Upkeep and Cleanliness • Maintain a clean and organised workspace, showing care and respect for your environment and team. • Follow hygiene and safety procedures meticulously to support guest and team health. Guest Interaction • Be attentive and responsive to guests’ needs, using initiative to enhance their experience. • Handle inquiries or concerns with professionalism, empathy, and a commitment to always getting better. Cash Handling • Process transactions accurately and responsibly, ensuring financial integrity. • Follow cash handling procedures and always maintain attention to detail. Compliance and Safety • Uphold food safety and health regulations to the highest standards. • Lead by example in following hotel policies and demonstrating our values.