Job Opportunities API

JOB TITLE : Fitness Welcome Desk Receptionist / Part-Time DUTIES & RESPONSIBILITIES: • Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude. • Adhere to the JCC policies and procedures and enforce member rules and regulations. • Warmly greet members and guests as they approach the fitness center area. • Answer questions and provide information in a clear and friendly manner. • Make appropriate referrals and recommendations upon request. • Listen and direct members' concerns and complaints to the appropriate manager. • Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants. • Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately. • Follow established procedures for collecting money and preparing receipts. • Monitor lost and found items as well as equipment. Report repairs. • Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc. • Inventory and maintain all saleable front desk items. • Wear your uniform and follow all dress code regulations. ADDITIONAL DUTIES • Assist with special projects, events, and promotions as needed. • Attend all meetings and training sessions as required. • Must be able to work on New Year's Day for our annual fitness event. JOB REQUIREMENTS • Strong decision-making skills and the ability to work under pressure. • Excellent interpersonal, communications, and member service skills. • Physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift/carry objects weighing up to 45 lbs. • Requires close, distance, peripheral vision and depth perception. EDUCATION & EXPERIENCE • High School graduate or equivalent. • Strong math skills. • Current CPR certification. • Computer literacy and willing to learn JCC computer programs. • Knowledge of Mindbody is preferred. • Experience in a similar environment is preferred. Individual shift hours vary. • Prefer applicants with flexible schedules. • Must be able to work Saturdays and/or Sundays.