Job Opportunities API

Are you a Finnish speaker with a passion for technology, health, and helping people? Mercier Consultancy is looking for a Finnish -Speaking Fitbit Support Specialist to join a world-leading technology company in Sofia, Bulgaria . This is your opportunity to build an international career while supporting users of one of the world's most recognised wearable technology brands. If you enjoy solving problems, delivering exceptional customer service, and working in a dynamic multicultural environment, we'd love to hear from you! Your Responsibilities Provide exceptional customer support to Finnish-speaking Fitbit users via phone, email, and chat. Assist customers with device setup, syncing, troubleshooting, and account-related enquiries. Help users understand Fitbit features, apps, and health tracking capabilities. Resolve technical issues efficiently while ensuring a positive customer experience. Accurately document customer interactions using internal support systems. Work closely with colleagues and technical teams to deliver fast and effective solutions.