Job Opportunities API

ABOUT PAYSTACK Over the past nine years, Paystack has established itself as a pioneer in African fintech with a mission to help merchants get paid by anyone, anywhere in the world. Processing over $300 million in monthly transactions, our modern payments infrastructure supports tens of thousands of notable corporations, including MTN, Bolt, and Domino’s Pizza. As Paystack enters a phase of accelerated growth, we are seeking a Financial Crime Manager to own, design, and scale our fraud and AML detection capabilities. This role sits within the Compliance Operations team, carrying end-to-end accountability for ensuring our financial crime processes are robust, domain-accurate, and scalable across multiple markets. This is a hands-on leadership role where you will define operational strategies, guide system design, and directly influence how financial crime risk is managed at Paystack while leading and developing high-performing fraud and AML teams. WHAT YOU’LL DO As the Financial Crime Manager, you will lead our fraud and AML detection operations from end-to-end. You will partner with product and engineering to evolve system capabilities while leading a high-performing team of specialists to deliver high-quality risk outcomes. By combining deep domain expertise with operational leadership, you will ensure Paystack remains a safe and trusted payments platform. You will be accountable for: - Informing the product roadmap for our monitoring, alerting, and case management tools. - The quality and effectiveness of fraud and AML monitoring logic and detection scenarios. - The operating model and performance of the Financial Crime Monitoring teams - Translating risk, regulatory, and business requirements into robust, scalable detection systems - Driving operational excellence by using data and metrics to manage team capacity and performance. KEY RESPONSIBILITIES 1. Financial Crime Oversight - Own the end-to-end fraud and AML detection domain, ensuring alignment between prevention, detection, investigation, and remediation. - Apply deep understanding of fraud typologies, AML/CTF risks, sanctions, and regulatory expectations to detection design. - Manage the Fraud and AML operational teams (specialists and first-line managers) to ensure adequate coverage, capability and day-to-day execution. - Translate regulatory, partner, and audit requirements into scalable technical and operational controls. - Stay ahead of evolving financial crime patterns, market-specific risks, and regulatory developments across Paystack’s footprint. 2. Financial Crime Capabilities - Design and optimise systems, logic, scenarios, and thresholds used to identify financial crime. - Ensure adequate coverage and capability across the team to meet growing transaction volumes. - Apply a deep understanding of fraud typologies, AML/CTF risks, and sanctions to the design of our controls. - Establish feedback loops between investigation outcomes and detection strategies to improve signal quality. - Maintain auditable documentation of detection logic, business assumptions, and strategy changes. - Measure and manage detection performance using quantitative metrics (precision, recall, false positives, alert-to-case conversion, loss metrics). 3. Team Leadership & Development - Manage and mentor the Fraud and AML operational teams, including specialists and first-line managers. - Set clear direction, provide coaching, and oversee performance management to ensure high-quality execution. 4. Operational Excellence - Build and improve SLAs, KPIs, and quality frameworks across all Financial Crime teams. - Use performance metrics to manage team capacity and ensure efficient investigation outcomes. - Balance speed, quality, and regulatory expectations with a focus on maintaining a positive customer experience.