Job Opportunities API

The Field Trainer – Operations & Maintenance develops and elevates operational and maintenance capability across the field through coaching, development, and curriculum support. This role does not have direct reporting responsibility for Market Trainers; instead, it serves as a subject-matter and development resource focused on improving Market Trainer effectiveness, instructional quality, and technical consistency. The Field Trainer supports Market Trainers through coaching, observation, curriculum refinement, and hands-on field engagement. The role also supports frontline teams during new site openings and targeted performance interventions. This is a highly travel-based role. Key Responsibilities • Support the development of Market Trainers through coaching, mentoring, and skill reinforcement. • Conduct coaching observations and joint training sessions to improve instructional delivery and technical accuracy. • Provide structured feedback and development recommendations to Market Trainers and field leadership. • Reinforce curriculum intent, training standards, and consistency across markets. • Serve as a technical and operational resource without direct supervisory responsibility. • Partner with Instructional Design and field leadership to refine and improve training curriculum. • Validate training content against real-world field execution and equipment conditions. • Support the development of job aids, SOP-based training, certifications, and hands-on training materials. • Provide feedback on curriculum gaps, clarity, and field usability. • Deliver hands-on training for operations and maintenance teams as needed. • Support onboarding and retraining to address performance gaps or periods of transition. • Provide targeted support during new site openings in partnership with Market Trainers. • Reinforce safety practices, wash quality standards, and preventive maintenance behaviors. • Reinforce company SOPs, operational standards, and best practices. • Support the rollout of new equipment, technology, chemicals, and process updates. • Participate in pilot programs and translate field feedback into curriculum improvements. Travel Requirements • Significant travel required (typically 60–80%). • Travel includes multi-day market visits, trainer ride-alongs, and continuous people development. • Flexible schedule required, including early mornings, evenings, weekends, and holidays, as business needs require. Qualifications • 3–5+ years of experience in car wash operations, maintenance, training, or field support roles. • Strong hands-on knowledge of tunnel operations, equipment, safety, and wash quality standards. • Demonstrated experience of coaching, mentoring, or supporting trainer and/or leader development. • Ability to influence without direct authority. • Willingness and ability to travel up to 75% as required. Success Measures • Improved instructional quality and consistency among Market Trainers. • Strong alignment between curriculum intent and field execution. • Improved onboarding outcomes and operational consistency across markets. • Positive feedback from Market Trainers, field leadership, Operations, and Maintenance. Base Pay Range $119,400.00 - $213,300.00 If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.