Job Opportunities API

Time Allocation : Up to 6 hours per week (Overhead) Position Summary: The Field Team Lead serves as the primary technical resource and communication liaison for field personnel. This individual provides day-to-day leadership by supporting crews, assisting with technical challenges, reinforcing company expectations, and communicating field concerns to management. The Team Lead promotes accountability, consistency, and professionalism while helping maintain a productive and positive work environment. Primary Responsibilities: Technical Leadership • Serve as the first point of contact for technical questions and field-related issues. • Assist crews with troubleshooting and problem-solving. • Promote consistent installation methods and adherence to company standards. • Identify recurring technical issues and recommend improvements. Team Leadership • Provide day-to-day leadership and mentorship to field personnel. • Foster teamwork, professionalism, and accountability. • Set the standard for work ethic, quality, and safety. • Assist in training and developing newer employees. Accountability • Monitor attendance, punctuality, and adherence to company policies. • Address minor performance concerns promptly through coaching and constructive feedback. • Document recurring performance or attendance issues and communicate them to management. • Recommend corrective actions when appropriate. • Recognize and reinforce positive performance and professional behavior. Communication • Communicate company updates, procedural changes, and project information to field personnel. • Relay concerns, suggestions, and operational challenges from the field to management. • Help resolve issues before they escalate whenever possible. Continuous Improvement • Identify opportunities to improve productivity, efficiency, and quality. • Recommend training needs based on recurring field observations. • Assist in developing and implementing best practices. Authority The Field Team Lead is expected to provide leadership, coaching, and accountability within the field. This role has the authority to: • Address routine performance issues. • Coach employees to correct behaviors or improve performance. • Assign daily work responsibilities as directed by project management. • Recommend recognition, additional training, or disciplinary action. The Field Team Lead does not have the authority to: • Issue written disciplinary actions without management approval. • Suspend or terminate employees without management approval. • Conduct formal performance evaluations. • Approve compensation changes. • Make hiring or termination decisions. Formal disciplinary actions remain the responsibility of Operations Management Team. Qualifications: • Demonstrated technical expertise and knowledge of company work practices. • Strong leadership and communication skills. • Ability to coach employees respectfully while maintaining accountability. • Professional judgment and conflict-resolution skills. • Commitment to safety, quality, and customer satisfaction. • Demonstrates a high level of technical proficiency and consistently performs daily job responsibilities to company standards. • Consistently completes and submits all required paperwork accurately, thoroughly, and on time. • Holds a current Journeyman license and demonstrates the knowledge and experience expected of that credential. Success Measures Success in this role is demonstrated by: • Faster resolution of field issues. • Improved communication between field personnel and the office. • Consistent adherence to company standards and safety expectations. • Reduced attendance and performance issues through proactive coaching. • Improved team morale, productivity, and accountability. • Development of stronger field personnel through mentoring and leadership. Internal Candidates Only