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Field Services Coordinator

The Nuclear Company
CompanyThe Nuclear Company
CategorySkilled Technician
LocationRemote
RemoteRemote
EmploymentNot stated
LevelNot stated
SalaryNot stated by the employer
Posted8 Jul 2026
Last verified2 Aug 2026
SourceEmployer ATS (greenhouse)
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Description
The Nuclear Company is the fastest growing AI tech-enabled startup in the nuclear and energy space, pioneering a fleet-scale approach to building the next generation of nuclear reactors. Through our design-once, build-many model, we're accelerating the deployment of safe, reliable, and affordable nuclear energy. We operate with an AI-first mindset. Every employee is expected to leverage AI, technology, and the Nuclear Operating System (NOS) as integral components of their role to improve the quality, speed, and impact of their work. We expect every team member to continuously identify opportunities to automate workflows, enhance decision-making, improve processes, and contribute to the ongoing evolution of NOS as a strategic operating capability that enables The Nuclear Company to scale with excellence. We hire people who are driven by purpose, thrive in ambiguity, and are energized by building what has never been built before.  Our team combines intellectual curiosity with high agency, embraces candid feedback and continuous learning, and holds themselves and others to exceptional standards. Our values— Transparency, Responsibility, Unity, Scrappiness, and Tenacity —guide how we hire, collaborate, and make decisions every day. They are not words on a wall; they are the standard by which we operate. TRUST is the foundation of our safety culture, fostering intellectual honesty, accountability, and open communication, while our values challenge every team member to execute with urgency, humility, resilience, and an unwavering commitment to our mission. TNC Services, the services division of The Nuclear Company, supports America's existing nuclear fleet by delivering specialized maintenance, outage execution, technical expertise, and workforce solutions. Built on the 25-year legacy of Powerhouse Resources, TNC Services combines proven operational expertise with The Nuclear Company's vision for the future, helping utilities maximize the reliability of today's nuclear fleet while advancing the next generation of nuclear energy. About the role The Field Services Coordinator serves as the primary operational point of contact for assigned customer accounts, supporting the successful delivery of TNC Services' maintenance, outage, and workforce solutions. Working collaboratively with Operations, Project Management, Recruiting, Payroll/Finance, and technical service teams, this role coordinates customer communication, employee support, and back-office processes to ensure projects are executed efficiently and customers receive exceptional service. This role is responsible for managing customer account administration, including timekeeping, payroll coordination, billing, purchase order tracking, onboarding, and account documentation while building strong working relationships with customers and internal teams. Responsibilities Serve as the primary point of contact for assigned customer accounts, building strong relationships and ensuring a high level of customer satisfaction. Coordinate with Operations, Project Management, Recruiting, and technical service teams to support maintenance, outage, and workforce activities. Monitor customer satisfaction and proactively resolve service-related issues. Partner with internal teams to ensure seamless communication and successful project execution. Manage employee timekeeping processes, including collecting and entering time accurately and on schedule. Support payroll processing, including payroll exports through Avionte Back Office. Process billing and invoicing activities while assisting with accounts receivable and resolving billing discrepancies. Track and maintain purchase orders, ensuring balances and funding remain accurate throughout project execution. Maintain accurate job information across ATS, CRM, and internal business systems. Coordinate employee onboarding to ensure a smooth and timely transition for new hires. Assist with
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