Job Opportunities API

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Field Service Engineer (Field Remote - NJ/PA/DE Location(s) US Remote - DE, US Remote - NJ, US Remote - PA Job Description The Field Service Engineer provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. The   Field   E ngineer will instruct customers in the operation and maintenance of the system and serve as company liaison with   customer   on administrative and technical matters for assigned projects. This role may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Location:   Remote Field role servicing customers   located   in western New Jersey, eastern Pennsylvania and Delaware (overnights will be required) Job Responsibilities: • Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators. • Engage with   customers to understand their analytical workflows and tailor service offerings, including training ,   support, and upgrades. • Enhance account profitability through efficient service execution and by   identifying   revenue opportunities such as billable work , consumables,   and service leads. • Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory. • Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process. • Attend   higher level certification through participation in company sponsored training & development offerings • Complete all administrative tasks, including but not limited to time reporting and assigned training. • Maintain training and compliance in   areas   of health and safety, security, environmental and operational aspects of daily activities in the working environment • Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Critical Skills: • Outstanding interpersonal, written, and verbal skills,   demonstrating   the ability to communicate information clearly and accurately. • Technical   critical thinking skills   and attention to detail. • Outstanding customer service skills complemented by   an   ability to listen to and interpret client requests. • Aptitude for technical and practical matters. • MS Office skills: Outlook, PowerPoint, Word. • Excellent team player with a customer satisfaction focus. • Ability to follow and create written and verbal directions, read and understand technical bulletins and service manuals, work under time constraints,   maintain   alertness and concentration, and work safely with potential hazards. Basic Qualification: •   BA   Bachelor Degree in Applied Science , Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus   3   years direct experience with repair of laboratory equipment OR • Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus   5   years direct experience with repair of laboratory equipment OR • High School Diploma plus 7+ years direct experience with repair of laboratory equipment Preferred Qualifications: • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software • Vendor issued certification on relevant laboratory equipment • Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code • Ability   to travel by air,   vehicle   and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time. (Car, laptop, and phone   are company   provided). • Valid driver’s license and safe motor vehicle operation. Working Environment: • Must be able to work in a laboratory, controlled   environments   requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in   laboratory . • Job pace may be   fast   and job completion demands may be high . • Must be able to remain in a stationary position more than 25% of the   time . • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite   Frequently   operate   on instruments, objects,   tools   or controls, which will require regularly bending, squatting,   stretching   and reaching   in order to   perform in a service function . • Occasionally move or   lift up   to 25 pounds (potential for occasional lifting of up to 50 pounds). • Specific vision abilities required by this position include without limitation, the ability to   observe   details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus   in order to   perform the essential service functions of this position . • Occasionally   operates   a computer and other office machinery , such as a calculator, copy machine, and computer printer . • Employee   may   be required   to handle hazardous waste according to local, state, and federal regulations .    Duties may include   identifying , handling, generating, accumulating,   storing   and labeling hazardous waste . • Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals. • May be   required   to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment. The annual compensation range for this full-time position is $65,000.00   to $85,000.00 . The final base pay offered to the successful candidate will be   determined   by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training . PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.