Job Opportunities API

Wessex Internet is an award-winning broadband provider on a mission to revolutionise rural connectivity across the Southwest. As we expand across the New Forest, Wiltshire, and South & West Dorset, we’re looking for experienced Fibre Installation Engineers to join our growing team. As a key member of our Installations team, you’ll play a crucial role in connecting customers to our fibre network - bringing high-speed internet to the homes and businesses that need it most. You’ll be the final step in the customer journey, ensuring each connection is completed to a high standard and delivering the speeds we promise. What we offer: • Up to £36,000 starting salary, dependent on experience. • Genuine opportunities to progress—supervisory and team lead routes available. • 25 days holiday + bank holidays, with the option to buy/sell up to 5 days. • Private medical insurance and life assurance. • Cycle to Work & Tech purchase schemes. • Enhanced family leave policies. • Staff broadband discount (75%). • High street discounts on 100+ brands. • Summer & Christmas team socials. What you’ll be doing : • Install full fibre internet connections for both residential and business customers. • Diagnose and resolve service issues to maintain reliable customer connectivity. • Perform scheduled and emergency maintenance across the Wessex Internet network. • Support the engineering team with maintenance and service delivery of ISP infrastructure. • Participate in an out-of-hours rota, providing evening and weekend cover as required. • Work at height to install equipment on masts and customer properties • Operate independently and collaboratively to meet company targets and KPIs. • Ensure full compliance with Health & Safety regulations and best practices. Our ideal candidate will have: • Strong communication and customer service skills. • Solid experience in telecoms installation (or related field). • Proactive problem-solver with a positive, team-focused attitude. • Self-motivated, reliable, and well-organised. • Eager to learn and open to new processes and technology. • Comfortable working at height (training preferred). • Full UK driving licence (held for at least 12 months). Ready to take your fibre experience to the next level? Join a fast-growing company building the future of rural connectivity - apply now and help power communities for generations to come. Please note: This role may require a Disclosure and Barring Service (DBS) check before employment commences and at regular intervals throughout your employment. Having a criminal record will not automatically prevent you from being considered for the position; each case will be reviewed fairly and on its individual merits.