Job Opportunities API

Ready to swap grey skies for 300 days of sunshine — and kick-start your career in the iGaming world? This role is all about building a new life abroad, gaining international experience, and joining a vibrant community of expats in Malta. Picture this: you live just minutes from the sea, grab an iced latte before work, and spend your evenings exploring beaches, rooftop bars, and a social scene full of people who, just like you, packed a suitcase and took a chance on something bigger. That's what this opportunity offers. About the Role Our client is looking for a Finnish-speaking Customer Support Specialist to join their growing iGaming team in Malta. You'll become an expert in sportsbook and online casino products while supporting customers via phone, chat, and email. This is a hands-on role where you'll take ownership of customer cases from start to finish while working closely with teams across Payments, Fraud, and Compliance. Working Hours Shift-based schedule, including evenings, weekends, and public holidays Hybrid working model Up to 40 days per year working fully remotely Your Daily Tasks Will Include: Supporting customers via phone, live chat, and email Resolving customer enquiries from start to finish Processing withdrawals and handling KYC documentation Performing daily security checks on customer accounts Identifying trends and suggesting process improvements Working closely with Payments, Fraud, and Compliance teams Contributing to team KPIs while delivering an outstanding customer experience