Job Opportunities API

  The Role The Executive Supply Chain Consultant serves as a supply chain and implementation specialist, guiding Saas clients through the full lifecycle of onboarding and adoption. This role is responsible for delivering training, managing User Acceptance Testing (UAT), executing go-lives, providing Hyper Care support, and documenting lessons learned to continuous improvement in both implementation methodology and the Saas product itself. Key Responsibilities Consultant & Functional Support Work closely with Solution/Development team to understand clients business requirements and map them to Saas products capabilities. Ensuring the SDD are in accordance to clients specification, leveraging out of the box functionality and best practises in the market. Able to simply complex requirement’s. Advice clients on supply chain best practises aligned with the SaaS workflows (e.g. inventory management, order fulfilment, marketplace). Maintain accurate implementation documentation in company shared folder or platform. Proactively identify gaps between client needs and product capabilities, documenting enhancement request for product team. Product Training Develop and maintain training materials given by product team, including user guides, quick references, and e learning modules tailored to different user personas (e.g. warehouse, planners, logistics coordinators or super users). Conduct virtual or on-site super/end user training session to ensure clients are proficient in using the system before go-live. Deliver “Train the Trainer” session to client super – user to enable internal knowledge transfer. Assess training effectiveness through quizzes, feedback forms, and hands-on exercises and adjust training materials accordingly. User Acceptance Training (UAT) Develop detailed UAT test scripts and scenarios based on business requirements and functional specification. Coordinate UAT schedules with client stakeholders, ensuring adequate participants and resources availability. Test the cases in UAT environment before actual UAT conducted with client to ensure the fixes are done earlier. Guide clients users through the UAT process, demonstrating how to execute test cases and document results. Log, track and manage issues identified during UAT in the project tracking document. Validate fixes and perform regressions testing to ensure system stability before go live sign off. Go Live Execution Collaborate with client, Delivery Manager and internal teams to finalize the go-live cutover plan, ensuring alignment with Saas product deployment schedule. Execute final data migration validation and system configuration checks immediately prior go live. Facilitate the Go-Live Decision process by consolidating all readiness criteria into a formal assessment including UAT Sign Off:  Confirmation that all critical and high-priority issues have been resolved and accepted by the client. Training completion:  Verification that end – users and super users have completed required training and demonstrate competency. Data Readiness:  Confirmation that master data and transactional data have been validated, cleansed and successfully migrated to the productions environment. Environment Stability:  Validation that the Saas production environment is configured and all integrations are functioning as expected. Cutover Checklist:  Completion of all pre-defined cutover tasks, including rollback procedures and contingency plans. Client approval:  Formal sign off from the clients project sponsor or steering committee confirming their readiness and acceptance of go live. Present the Go-Live Decision recommendation to internal stakeholders and the clients, clearly indicating whether the project is: Approved for Go Live:  All criteria met; proceed as planned. Conditional Go Live:  Minor