Job Opportunities API

AKA Key Account Manager, Account Executive, Growth Manager, Sales Consultant, Strategic Account Manager or Business Development Manager Heads up! This role is based in-person at our office in Chicago. 🌎 About Askable Hey, we’re Askable - the world’s most loved user research platform. Loved by whom, you ask? Mastercard, Toyota, McDonalds, Canva and hundreds more. Not bad right? Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. So, we set out to build a new way — one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights. Today, Askable brings together everything teams need to run research end-to-end: seamless access to high-quality participants, Certified Askable Researchers, and an expanding AI suite that helps teams move faster — from turning raw feedback into clear insights, to streamlining workflows and elevating research quality at scale. By combining expert-led research services with powerful software (and now AI), we enable teams to scale research on demand, deliver insights faster, and ultimately build things that matter. Now with offices in Brisbane, London, and Chicago, we’re growing the team to bring Askable’s research power to teams everywhere, so they can make smarter, user-driven decisions. 🦄 Our culture Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive. We believe work should be fulfilling, exciting, and meaningful. Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it. In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us—because nothing beats winning with a team you genuinely love working with. (Ask for a copy!) 💡 About the role As an Account Manager focussing on customer growth, you'll be working with a specific set of exisiting Askable customer brands and have the primary goal of growing their spend and usage. You’ll work closely with with our product, marketing and customer success teams to understand all facets of customer research, user testing and how our research platform helps collect real-world customer feedback and turn it into actionable insights. Armed with this knowledge you'll identify opportunities to both grow existing use and expand into new areas of these companies –building strategic relationships and working to find alignment between their needs and our product offerings. You’ll be based in our Chicago office but with frequent travel to meet your customers in-person. Yes, you will get to fly to regions across the US on the regular - hello frequent flyer points! ✈️ 🛠 What you’ll do Revenue and Customer Expansion: Drive revenue growth within your customer patch and increase the number of active teams using our product, focusing on enhancing client engagement and participation. Account Growth and Management: Grow Askable's top accounts by boosting spend and usage, while maintaining and strengthening client relationships through effective communication and support. Lead Management: Spearheading the identification and qualification of leads, fostering opportunity development, and meticulously tracking progress to optimize sales strategies. Sales Initiatives and Travel: Engage in proactive sales initiatives, including upselling and cross-selling Askable's product line, and conduct regular face-to-face client meetings. Product Demonstrations and Custom Solutions: Deliver compelling demonstrations to new teams in existing accounts and create custom solutions tailored to unique client needs. Active User and Team Growth in Key Brands: Focus on increasing the number of active users and tea