Engineer I, Field Service
ASM
| Company | ASM |
| Category | Engineering |
| Location | US > New York > Albany |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Not stated |
| Salary | Not stated by the employer |
| Posted | 13 Jul 2026 |
| Last verified | 6 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's Mission
As a Field Service Engineer at ASM, you will play a critical role in supporting our customers by installing, maintaining, and troubleshooting advanced semiconductor capital equipment. Working directly in customer fabrication facilities, you will leverage your technical expertise to maximize equipment performance, minimize downtime, and deliver exceptional customer support.
This position offers the opportunity to work with cutting-edge semiconductor technology while developing advanced troubleshooting and problem-solving skills in a fast-paced, customer-focused environment.
What You Will Be Working On
Assist with the installation, qualification, startup, checkout, and decommissioning of ASM semiconductor capital equipment.
Perform preventative maintenance, corrective maintenance, upgrades, and repairs on ASM semiconductor systems.
Troubleshoot complex electrical, electronic, mechanical, software, and electromechanical equipment issues in customer manufacturing environments.
Conduct diagnostic procedures to isolate equipment issues and develop effective corrective action plans.
Implement engineering changes, field modifications, and equipment upgrades as required.
Respond to customer equipment issues and provide timely, accurate, and high-quality technical solutions.
Collaborate with ASM technical support, engineering teams, and customers to resolve equipment performance issues.
Maintain detailed service documentation, maintenance records, technical reports, and parts usage records.
Prepare and communicate daily status updates, pass-down reports, and issue escalations.
Share lessons learned, troubleshooting findings, and technical resolutions with internal stakeholders.
Ensure customer satisfaction through professional service delivery and proactive communication.
Follow ASM safety procedures and exercise stop-work authority when unsafe conditions exist.
Work in semiconductor cleanroom environments while adhering to required PPE and safety protocols.
Travel domestically and internationally (25–75%) as required to support customer operations.
What We Are Looking For
Bachelor's degree in Electronics, Electro-Mechanical Technology, or a related technical discipline, or equivalent military technical training.
Minimum of 5 years of field service, customer support, or semiconductor manufacturing experience supporting complex capital equipment.
Strong troubleshooting skills with microprocessor-controlled electromechanical systems.
Ability to read and interpret electrical, electronic, and electromechanical schematics and drawings.
Experience performing preventative maintenance, installations, repairs, and system diagnostics.
Working knowledge of oscilloscopes, digital voltmeters (DVMs), and other common diagnostic tools.
Strong verbal and written communication skills.
Ability to work independently with limited supervision and effectively in team environments.
Proficiency with Microsoft Office applications.
English language proficiency.
Ability to work in semiconductor cleanroom environments and travel as business needs require.
What Sets You Apart
Experience supporting semiconductor capital equipment in wafer