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EMS Dispatcher - Massena, NY

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Companyrrhs
CategoryHealthcare
LocationSLH - MH Main
Remote
EmploymentNot stated
LevelEntry
SalaryNot stated by the employer
Posted22 Jul 2026
Last verified10 Aug 2026
SourceEmployer ATS (workday)
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Description
Title : EMS Dispatcher Location : Massena, NY Hours Per Week:   40 scheduled weekly hours Schedule:  12 hour evening/ night shift, 6p-6a, weekend rotation Position Summary: The EMS Dispatcher   is responsible for   coordinating patient transport within SLH and St. Lawrence County. Collaborate with St. Lawrence Health leadership, physicians, nurses, etc. to ensure the EMS system is supporting overall patient flow along the continuum of care Key Responsibilities: • Coordinate patient transportation • Communicate with healthcare partners. • Ensure   timely   completion and accuracy of paperwork. • Data entry into charting program. • Maintain   a list of transport requests Knowledge / Skills / Abilities/ Essential Job Functions: • Remain calm in high-stress situations • Coordination of assets to transfer patients in   a timely   fashion • Data entry • Basic understanding of computers • Ability to communicate effectively. CONDITIONS / PHYSICAL DEMANDS: Physical: • Able to sit or stand and work   at   a computer keyboard. • Ability to effectively communicate both orally and in writing. • Occasional stooping, bending, reaching, lifting,   pushing   and carrying up to 125 pounds, (250 pounds with   assistance ). • Close visual acuity viewing a computer screen. • Work with equipment and manipulate equipment settings, computer keyboard, etc. Environmental: • OSHA   Category I :   High risk   of exposure to blood/body fluids in the   day to day   job duties. • May be exposed to extreme conditions (heat or cold) • Regular and on-time attendance. • Hours   40 hours   per week. • Individual   may   be required   to work non-standard shifts as needed (weekend, evenings, swing shift, or some combination). • Occasional travel by conventional means to other locations as   required . Minimum Qualifications: • High School diploma or GED equivalent Required Licensure/Certification: • BLS   required   at hire,   If   not AHA, must obtain AHA BLS within 3 months of hire. • Valid Driver's License Desired Attributes: • NYS EMT Certification preferred • healthcare billing and/ or coding EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $18.50 - $23.00 CITY: Massena POSTAL CODE: 13662 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.