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-- REQUISITO OBRIGATÓRIO: DOMÍNIO DINAMARQUÊS C2 -- CUSTOMER SUPPORT SPECIALIST PROVIDE CUSTOMER SUPPORT IN DANISH VIA PHONE, EMAIL, AND CHAT ASSIST CUSTOMERS WITH ONLINE ORDERS, DELIVERIES, RETURNS, PAYMENTS, AND PRODUCT-RELATED INQUIRIES HANDLE SENSITIVE CUSTOMER INFORMATION WHILE FOLLOWING SECURITY AND DATA PROTECTION POLICIES DELIVER PROFESSIONAL AND SOLUTION-ORIENTED SUPPORT AT ALL TIMES COLLABORATE WITH INTERNAL TEAMS, CARRIERS, AND OTHER DEPARTMENTS TO RESOLVE CUSTOMER CASES EFFICIENTLY   IDENTIFY AND ESCALATE COMPLEX ISSUES WHEN NECESSARY   MAINTAIN AND UPDATE INTERNAL SYSTEMS AND CUSTOMER RECORDS STRONG COMMUNICATION AND PROBLEM-SOLVING SKILLS CUSTOMER-ORIENTED MINDSET WITH ATTENTION TO DETAIL ABILITY TO WORK EFFICIENTLY IN A FAST-PACED ENVIRONMENT PREVIOUS EXPERIENCE IN CUSTOMER SUPPORT OR BACK-OFFICE ROLES IS A PLUS TEAM PLAYER WITH A PROACTIVE ATTITUDE AND WILLINGNESS TO LEARN