Job Opportunities API

Ready to swap grey skies for Greek sunshine? Our client in Greece is partnering with a global leader in device protection and claims services — and they're looking for Dutch-speaking Customer Support Specialists who are ready for more than just another customer service job. This is your chance to build an international career while living by the Mediterranean, enjoying an incredible work-life balance, and joining a multicultural team that supports one of the world's fastest-growing companies in the device protection industry. About the Role You'll support Dutch-speaking customers, helping them with insurance claims, product protection plans, and general account enquiries. You'll be the reassuring voice customers rely on, making the claims process as simple and stress-free as possible. No insurance experience? No problem. You'll receive full training before you get started. This position is fully office based in Athens, Greece. Relocation for non-locals is required. Your Daily Tasks Will Include: Handling customer enquiries via phone, email, and chat Guiding customers through insurance claims and protection plans Resolving complaints quickly, accurately, and with empathy Explaining products, policies, and processes in a simple, easy-to-understand way Updating customer records and documenting cases accurately Working across multiple systems while maintaining high-quality service Collaborating with an international team to deliver an outstanding customer experience