Job Opportunities API

Our client is offering an opportunity to build an international career in the iGaming industry while living in one of Europe’s most established expat hubs — Malta. Malta is a fast-growing centre for online gaming, attracting professionals from across the Netherlands, Belgium, Scandinavia, and other European markets. This role provides hands-on experience within sportsbook and online casino operations, offering valuable exposure to payments, compliance, fraud prevention, and customer operations. You will become a product expert and act as a key contact point for customers, gaining insight into the operational backbone of a global iGaming business. Key Responsibilities Handle customer queries via phone, live chat, and email Manage withdrawals and payment-related questions Process KYC documentation and conduct enhanced due diligence Perform security and transaction checks on customer accounts Collaborate closely with payments, fraud, and compliance teams Analyse customer trends and contribute to internal process improvements Take ownership of cases from start to resolution Contribute to KPIs and service level targets