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Dual Service Officer

ABM UK
CompanyABM UK
CategoryOperations & Admin
LocationKillingworth
RemoteOn-site (inferred)
EmploymentFull-time
LevelEntry
SalaryNot stated by the employer
Posted24 Jun 2026
Last verified9 Aug 2026
SourceEmployer ATS (workable)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
LOCATION: Killingworth Shopping Centre HOURS: 40 hours per week, 5 Days from 7 On Rota between 0630-2215 PAY RATE: £13.00 per hour ROLE OVERVIEW AND PURPOSE KEY RESPONSIBILITIES Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises in a busy shopping centre. Responsible for day-to-day cleaning and housekeeping. Supporting the day-to-day supervision of the daily operations of the Centre.    KEY RESPONSIBILITIES  Carry out daily cleaning within the Centre following PPM Schedules are delivered to maintain a clean and safe environment for all visitors  Ensure efficient recycling and waste management is carried out  Maintain welfare facilities in good condition  Liaise with all colleagues to ensure the smooth and efficient running of the Centre  Cleaning car parks, manually brushing edges, along with emptying and replacing bin liners.  To carry out a daily inspection of site streets, car parks, service roads/areas and public access areas back of house  Ensure all Health & Safety checks are carried out as requested by Facilities Manager & Centre Manager  In conjunction with Facilities Manager & Centre Manager communicate and deliver Health and Safety, practices, and regulations to company/centre specifications  To prevent, detect and investigate; disturbances, offences on site, signs of intrusion, ensure security of doors and gates and that no unauthorised personnel enter restricted areas therefore creating a safe and comfortable working environment for employees and visitors  Accurately reporting all incidents & accidents, writing reports of daily activities and irregularities, such as property damage, presence of unauthorised persons, requests for assistance or unusual occurrences and attending Court or Tribunal to give evidence  Viewing and downloading recorded footage and maintaining effective multiple information feeds simultaneously, namely CCTV footage, Bodycams and the radio system  Dealing appropriately and with courtesy individuals who to act in an anti-social manner, who are or appear to be under the influence of alcohol or drugs and escorting individuals from the Centre/site  Responding to emergency situations as they arise, liaising with the emergency services, police, ambulance, and fire service to resolve issues and maintain security and service, directing emergency vehicles and other traffic on site  Ensure all contractors have a valid permit to work, before commencing any works  Reception duties, including answering telephone calls to take messages, answer questions, and provide information, logging visitors in and out via the visitors’ book  Testing the fire alarm systems including the setting and disengaging of the alarm panel, and the activation of the call points, dealing promptly with alarm activations  Deal&nb