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Dispatcher/ Customer Service Rep

done-plumbing-and-heating
Companydone-plumbing-and-heating
CategoryCustomer Support
LocationDenver
RemoteOn-site (inferred)
EmploymentFull-time
LevelNot stated
SalaryNot stated by the employer
Posted23 Jul 2026
Last verified11 Aug 2026
SourceEmployer ATS (breezy)
Applications are handled by the employer, not by us.Apply on the employer's site →
Description
Done! Plumbing, Heating, Cooling, & Electrical: We have been your trusted HVAC, Plumbing, & Electrical provider serving the Denver metro area since 1999. Our top notch service and outstanding customer service are what makes Done the ‘go to’ service company in the area. But where would we be without the heroes on our support team? We’d rather not find out! Apply to be a Done hero today! The Good Stuff: • $21-26/hr - based on experience • In-office position 5 days a week from 11:30am-8pm, weekend work required • Great working environment • Medical, Dental, Vision and more • 401k with company matching • PTO, Paid Holidays, Paid Parental Leave Job Duties: • Organize & coordinate daily schedules based on call priority & technician ability • Dispatch & debrief our technicians • Monitor performance of service techs • Communicate with customers in a timely & effective manner • Understand sales goals & hold team accountable What you need: • HS Diploma or GED • 1+ year of dispatch or customer service experience. • Proficiency with Microsoft Office or Google Suite • Preferred experience using a Customer Service Software such as Service Titan • High ability to multi-task and switch tasks quickly • Excellent organizational skills Done1