Job Opportunities API

About Ascent Ascent Developer Solutions is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Founded by a leadership team with a deep understanding and personal experience in virtually every facet of real estate development, Ascent is uniquely positioned to create custom, innovative lending solutions for a variety of real estate development business strategies. The Role The Director, Relationship Management, (“DRM”), leads Ascent Developer Solutions' Relationship Management function and is responsible for the overall performance, strategy, and execution of said function and team throughout the loan lifecycle. This role provides leadership to the Relationship Management team while serving as the division's subject matter expert on the types of transactions that Ascent funds including: bridge, renovation and construction loans across multiple asset classes and business lines. The Director is recognized as a trusted leader who builds organizational capability in a high growth, fast paced environment. The DRM is expected to possess expert-level mastery of all Relationship Manager responsibilities and provide strategic oversight of the team and their responsibilities including loan assessment and structuring, analyzation of Borrower approval documentation, pipeline management, inter-departmental collaboration, among other items. Working closely with Loan Officers, Credit, Underwriting, Construction Risk, Operations, Valuations, Servicing, Legal, and Executive Leadership, this role ensures consistent execution, exceptional borrower service and scalable operational excellence. Essential Duties & Responsibilities Department Leadership Lead, mentor, develop, and evaluate a high-performing team of Relationship Managers while fostering a culture of accountability, collaboration, sound judgment, and continuous improvement. Establish departmental goals, KPIs, service standards, and best practices that drive Borrower satisfaction, loan execution and operational efficiency. Recruit, onboard, train, and develop Relationship Management talent, ensuring each team member builds the technical expertise required to assess Borrowers, structure loans across multiple asset classes and business lines and communicate effectively with sophisticated Borrowers. Allocate resources, balance workloads, and oversee team performance to ensure consistent execution across the Borrower portfolio and loan pipeline. Use analytical reporting and analysis to inform decisions regarding staffing, workload allocation and workflow improvements. Standardize Borrower approval, onboarding, transaction review and pipeline management workflows across the Relationship Management function. Establish clear ownership, escalation paths, and communication standards for transaction, Borrower, and portfolio issues requiring cross-functional resolution. Identify process, automation, and technology enhancements that improve speed, accuracy, visibility, and scalability while reducing errors and rework. Develop and maintain department-wide policies, procedures, controls, and training standards that promote consistent execution and compliance with company requirements. Act as the executive representative and change agent for the Relationship Management function to influence initiatives that improve Borrower experience, operational performance and loan execution. Relationship Management Oversight Serve as the functional leader of the Relationship Management team and ensure Relationship Managers consistently: Serve as the primary relationship owner and cultivator for an assigned portfolio of existing Borrowers, building trusted long-term partnerships that drive exceptional client satisfaction, repeat business, and increased wallet share across Ascent's lending platform. Analyze and structure Mul