Director, Product Management, ClassPass Consumer
ClassPass
| Company | ClassPass |
| Category | Product |
| Location | United States |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 22 Dec 2025 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (greenhouse) |
Description
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. About the right team member
We’re looking for an experienced Director of Product Management to lead consumer growth and engagement strategy at ClassPass. You’ll oversee the vision and execution, lead a team of PMs and partner closely with cross-functional stakeholders.
This role is a good fit if you…
Have built and scaled consumer products during a hyper-growth stage
Can define a product vision that inspires and drives clarity for a team
Are execution-focused and know how to unblock teams while balancing speed and quality
Act as a true product owner with a high bar for craft and detail
Bring strong business acumen to decision making, weighing business impact and making tough trade-offs
Have a track record for incorporating experimentation into your build process; know how to construct an effective test and analyze the results
Generate insights from both qualitative and quantitative data
Are comfortable operating in ambiguity and shaping direction as you go
Stay close to new and evolving technologies and apply them thoughtfully
Enjoy owning a roadmap and collaborating deeply with engineering and business partners
Value collaboration, iteration, and feedback as part of building great products
Prefer shipping early and often, keeping solutions simple and avoiding unnecessary complexity
Key Responsibilities
Lead Product Strategy & Roadmap
Define and communicate a clear product vision aligned with company goals and customer needs.
Drive roadmap prioritization using value-vs-effort frameworks to maximize impact and time to market.
Balance near-term delivery with long-term strategic investments.
Execution & Delivery Excellence
Oversee the product lifecycle, from ideation through launch and post-release optimization.
Collaborate closely with engineering to ensure feasibility, quality, and timely delivery.
Use tools such as Notion, Confluence, Jira, and other internal platforms to drive transparency, collaboration, and documentation across teams.
Champion User-Centric Product Development
Leverage customer insights, data, and market trends to guide product direction.
Foster a deep understanding of the needs on both sides of a consumer and wellness business marketplace.
Partner with UX and research to ensure products are intuitive, efficient, and easy to use.
Leadership & Team Development
Lead, mentor, and inspire a team of product managers, ensuring they deliver measurable impact.
Promote a data-driven, outcome-oriented product culture.
Ensure the team follows best practices in product management and documentation, driving consistency and clarity across initiatives.
Encourage cross-functional alignment between product, engineering, design, payments, marketing, and customer success.
Stakeholder Engagement
Communicate product vision, roadmap, and progress to executive leadership and key customers.
Build strong relationships with partner businesses, gathering feedback to guide roadmap decisions.
Collaborate with sales and marketing to ensure successful product posit