Job Opportunities API

Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it. Our Values Customers We relentlessly increase value for customer and do the right thing for them. Action We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability. Team Spirit We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create. Excellence We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger. About the Role: The Director, People Operations & Global Compliance owns the operational model for Billtrust’s People function and is the accountable leader for HR compliance across all operating countries. This is not a coordination role. The Director drives execution across all HR priorities, ensures the company meets its legal and regulatory obligations in every geography where we operate, and translates People strategy into results. Reporting to the Chief People Officer, this role uses AI tools and agentic workflows to run a lean, high-output People function that delivers outsized impact through disciplined execution and intelligent tooling. This is a player-coach seat with a high personal execution bar. The Director does the work directly, navigates ambiguity with confidence, and creates structure in environments where none exists. Billtrust is actively transforming how the People team operates, building an AI-native function that runs lean, moves fast, and uses automation to do more with less. This role is central to running that operating model and advancing it over time. What You'll Do:  Own Operational Execution of People Priorities Lead the translation of People strategy into execution, building workstreams, governance structures, timelines, and stakeholder alignment plans that move critical priorities forward at pace. Manage vendor and system relationships across the HR technology stack, driving day-to-day execution and partnership management on all people systems; surface systems strategy and investment recommendations to the CPO with supporting analysis. Proactively identify and resolve risks, dependencies, and blockers across concurrent initiatives, maintaining operational visibility for People leadership through AI-powered tracking and reporting tools. Other duties as assigned. Drive Operational Excellence Across the People Function Own the People team’s operating rhythms, planning cadences, and accountability mechanisms, ensuring visibility, prioritization, and coordination across all active workstreams. Identify operational friction and directly redesign processes and