Job Opportunities API

General Information: Job Title: Director of Sales (Implementations) Location:  Toronto, ON (Onsite/Hybrid)  Job Type:  Full-Time  Reporting Line:  Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)  Existing Vacancy: Yes Application Deadline: Open until Filled Salary Range: • Base: $140K – $160K CAD per year • OTE: Up to 50% of base, paid on hitting targets About Fulfillment IQ (FIQ):  Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.  We work at the intersection of strategy, operations, and technology, where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.  Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.  If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.  Role Overview: The Director of Sales, Implementations, is responsible for originating, shaping, and closing large-scale WMS, OMS, and TMS implementation programs while ensuring alignment with delivery realities. This is not a traditional sales role. This role requires a deep operator mindset. Someone who understands how warehouse operations actually run, what breaks during go-lives, and how to translate that into executable, margin-protective programs.   Mandate: Drive implementation-led revenue across enterprise platforms Own the full commercial lifecycle from qualification → scoped program → delivery-ready handoff Ensure alignment between sales promise and delivery reality Build trusted relationships across operators and executive stakeholders   Must Have: 15–25+ years in supply chain, warehousing, or logistics environments Experience leading or being accountable for: o   WMS implementations o   Warehouse operations o   Go-live execution and stabilization ·       Strong network across North American supply chain operators ·       Able to engage: o   Warehouse managers (credibility) o   Executives (translation)   Key Responsibilities: Platform Implementation Sales Build relationships across warehouse operators, COOs, and supply chain leaders Qualify implementation opportunities and assess execution viability Represent FIQ at industry events, site visits, and operator-led conversations Sell WMS / OMS / TMS rollout programs Position FIQ as a certified delivery partner Manage multi-stakeholder procurement cycles Program Governance Align scope with delivery team Ensure realistic timelines and resource planning Protect delivery margin and execution viability Funnel Management Lead multi-threaded discovery across operations, IT, and leadership Shape implementation programs including scope, sequencing, and resource assumptions Partner with delivery leaders to ensure feasibility and margin integrity Own commercial structuring, pricing, and negotiation Account Growth Maintain executive relationships post-sale Identify multi-site rollout and continuous improvement opportunities Drive expansion across regions, facilities, or platform phases Expand implementations across sites or regions Identify follow-on phases Hand off advisory or integration opportunities where relevant   What Success Looks Like in the First 90 Days: