Job Opportunities API

About Kontakt.io http://Kontakt.io Every day, intelligent software orchestrates the physical world around us – from matching drivers with riders to optimizing global supply chains. Yet inside hospitals, where every second and every decision can affect a patient's life, operations are still spread across dozens of disconnected systems. At Kontakt.io http://Kontakt.io, we're changing that. By combining proprietary hardware, AI-powered intelligence, and deep integrations with the systems hospitals already rely on, we're creating a real-time understanding of hospital operations that software alone can't deliver. That intelligence powers the execution layer hospitals have been missing – helping care teams make smarter decisions and deliver better patient care. Backed by Goldman Sachs and trusted by leading health systems including HCA Healthcare, Sutter Health, AdventHealth, Trinity Health, Northwell Health, Cleveland Clinic, and the U.S. Department of Veterans Affairs, we're pioneering the next generation of healthcare operations. We've more than doubled our revenue over the past year and are on track to surpass $70M in annual recurring revenue – not because we're following a market, but because we're defining one. If you're excited to solve hard problems, work with a team of builders, and help hospitals deliver better care every day, we'd love to meet you! DIRECTOR OF REVENUE OPERATIONS We are hiring a Director of Revenue Operations to become the CRO’s right-hand person and the operational orchestrator of Kontakt.io’s go-to-market engine.   This is not a traditional RevOps role focused primarily on Salesforce administration, reporting requests, or process hygiene. Those things still matter, but they are now the foundation, not the mission.   RevOps at Kontakt.io is about looking forward: collecting signals from the market, pipeline, customers, campaigns, product usage, seller activity, and executive priorities, then redistributing those signals into timely, coordinated go-to-market action. The Director of Revenue Operations will help translate strategy into operating rhythm, ensure the right teams are moving at the right time, and make the revenue organization more predictive, more automated, and more aligned.   This person will sit close to the CRO, work from the NYC office Monday through Thursday, and act as a force multiplier across the GTM leadership team. They will own the forecast to the CRO, run the revenue operating cadence, manage cross-functional execution, and build the systems, automations, and AI-enabled workflows that make the entire GTM organization faster and smarter.   For the right candidate, this role is an opportunity to grow beyond sales systems and administration into a true GTM Chief of Staff / Revenue Strategy & Operations leadership role.   This is not a Salesforce administration role. Salesforce matters, but it is now the database, not the mission.     WHAT YOU’LL OWN 1. GTM OPERATING RHYTHM AND EXECUTIVE ORCHESTRATION - Serve as the CRO’s operational partner and right hand across the full go-to-market organization. - Help run the GTM executive staff: agenda, priorities, follow-ups, accountability, decision tracking, and operating cadence. - Translate executive priorities into coordinated action across Sales, SDR, Marketing, Pre-Sales, Customer Success, Product, and Finance. - Identify where GTM execution is stuck, misaligned, delayed, or under-instrumented, then drive resolution. - Create clarity across teams by making priorities, ownership, timelines, risks, and dependencies explicit.   2. FORECASTING, PIPELINE INTELLIGENCE, AND REVENUE VISIBILITY - Own the forecast process to the CRO. The CRO owns the forecast to the board; RevOps owns the operating truth, inspection process, and forecast integrity behind it. - Build and maintain the revenue inspection cadence across pipeline generation, pipeline progression, deal health, stage conversion, s