Director of Product Management (Claims)
Safelease
| Company | Safelease |
| Category | Product |
| Location | Austin |
| Remote | Hybrid |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 28 Jul 2026 |
| Last verified | 9 Aug 2026 |
| Source | Employer ATS (ashby) |
Description
About SafeLease
At SafeLease, we're rethinking how P&C insurance is sold in an age of technological change. We believe the industry's biggest inefficiencies aren't technical problems — they're structural ones. And we're building the team to tackle them.
SafeLease is a profitable insurance business that designs, underwrites, and distributes specialty coverage for commercial property owners and their tenants. Most insurance companies either distribute products or bear the risk — we do both. We back our policies with our own capital, which means we control the full stack: product design, tech, and the speed at which we move. That end-to-end ownership lets us offer customers real flexibility, saving time and money for more than 4,000 properties insured for billions in value nationwide.
We're a team of 70, growing over 100% annually, and we've done it without sacrificing profitability or culture. Here, you'll get high discretion and a wide aperture of problems to solve. We embrace the newest technologies, move fast together, and operate with the intensity of a small company where every person's work is visible. If you're looking for a place to sharpen your craft alongside people who take their work seriously, you'll fit right in.
About the Role
We are seeking a Director of Product Management, Claims to own the product vision, strategy, and roadmap for SafeLease's claims experience. You will build and refine the products and platforms that power the end-to-end claims lifecycle. This role blends traditional product leadership with deep operational insight into claims, requiring both strategic vision and hands-on execution in a fast-paced environment.
What You'll Do
- Own the product vision, strategy, and roadmap for SafeLease's claims platform, aligning it with company strategy and measurable business outcomes.
- Partner with the Claims organization to understand and optimize the end-to-end claims lifecycle and translate those needs into scalable product solutions.
- Integrate AI and automation across the claims lifecycle, identifying opportunities to streamline intake, adjudication, and settlement, reduce manual effort, and improve accuracy and speed at scale.
- Prioritize, source, and refine the data and tooling that power claims operations, working closely with Engineering to deliver against the roadmap.
- Collaborate cross-functionally with Engineering, Claims, GTM, Support, Finance, and Executive Leadership to define priorities, refine requirements, and ensure go-to-market readiness.
- Develop and monitor claims product KPIs (e.g., cycle time, loss adjustment expense, leakage, automation rate, customer satisfaction) to evaluate impact and guide iteration.
- Roll up your sleeves to build MVPs, run competitive and market analyses, and lead product revamps, while also presenting insights and recommendations to senior leadership.
- Connect product decisions to measurable outcomes, clearly communicating how your work drives growth, efficiency, and business performance.
- Facilitate cross-departmental collaboration, managing stakeholder relationships to drive consensus and outcomes on claims priorities.
Minimum Requirements
- 5+ years of relevant experience in product management, with a track record of owning products or platforms end-to-end, preferably in B2B technology with data-rich problems.
- Proven ability to translate technical features into clear business value for both technical and non-technical audiences, including executive leadership.
- Strong analytical and technical capability, including proficiency with data tools such as SQL, Python, Excel, Tableau, Metabase, or Power BI to support modeling, insights, and data-driven decision-making.
- Experience managing cross-functional initiatives and leading collaboration across Engineering, Product, and business teams.
- Skilled in both qualitative and quantitative research methods, such as interviews, surveys, and statisti