Director of Product Design
Fenergo
| Company | Fenergo |
| Category | Product |
| Location | London |
| Remote | On-site (inferred) |
| Employment | Not stated |
| Level | Director |
| Salary | Not stated by the employer |
| Posted | 2 Apr 2026 |
| Last verified | 11 Aug 2026 |
| Source | Employer ATS (workable) |
Description
About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together. The Role We are seeking a Director of Product Design to lead and evolve Fenergo’s design function across our product portfolio. This is a senior role responsible for defining and driving a bold design vision, building a high-performing team, and embedding user-centric and workflow-centric thinking across the organisation. You will play a critical role in reimagining both user experience and underlying workflows, simplifying complex financial processes into intuitive, scalable, and impactful B2B SaaS solutions. This includes working closely with clients and internal stakeholders to uncover pain points, challenge existing paradigms, and design future-state experiences. You will partner closely with Product, Engineering, and Customer teams to shape product strategy, influence the roadmap, and deliver differentiated experiences for complex, data-rich financial workflows. This is a unique opportunity to work on mission-critical software used by leading global financial institutions and to redefine how users interact with compliance and regulatory platforms in a modern SaaS fintech. Key Responsibilities Define and execute a forward-looking UX and workflow design vision aligned with Fenergo’s product strategy and business goals Reimagine end-to-end user journeys and operational workflows to simplify complex financial crime, onboarding, and regulatory processes Partner with clients and customer-facing teams to co-create solutions, deeply understanding user needs, pain points, and real-world constraints Lead, mentor, and scale a high-performing product design team, fostering a culture of innovation, ownership, and excellence Establish and evolve design processes, standards, and best practices, with a focus on outcome-driven and hypothesis-led design Champion user-centered and workflow-centric design, ensuring insights and data directly shape product direction Collaborate closely with Product and Engineering leadership to align vision with feasible, scalable delivery Drive the development and adoption of a robust, scalable design system that supports consistency and speed across the platform Ensure cohesive, intuitive experiences across complex, configurable, enterprise-grade SaaS products Act as a strategic p