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THE ROLE: The Director of Operations will lead Cornbread Hemp's supply chain, inventory management, fulfillment, and logistics operations. This role is pivotal to both the strategic direction and day-to-day execution of the Fulfillment, Supply Chain, and Warehouse functions, with a focus on driving operational efficiency, cost savings, and scalable processes. The Director will own procurement, inventory, warehousing, and fulfillment; manage co-packer and 3PL partner relationships; lead the build-out of new workflows in our recently implemented Acumatica ERP system; and build out our distribution infrastructure to support the company's growth. TEAM YOU’LL LEAD: This role currently oversees the following functions and direct reports, with the org structure expected to evolve as the team scales: • Internal Supply Chain Manager — sources all gummy ingredients, packaging, and processing materials for internal production at our manufacturing plant • External Supply Chain Manager — sources all beverage ingredients and packaging, manages beverage co-packers and cartoning plus other external co-manufacturers • Inventory Manager — manages inventory accuracy for finished goods and raw materials, aging, and cross-functional inventory needs • Warehouse Manager — order fulfillment execution including systems, staffing, fulfillment materials, and processes • Systems Administrator — software access, integrations and troubleshooting across Shopify, Acumatica, etc. WHAT YOU’LL DO: Leadership & Management • Provide clear direction, structure, and accountability for the Fulfillment, Supply Chain, and Warehouse teams. • Implement effective systems for team management, process improvement, and performance tracking. • Research and propose tools, vendors, or technologies that improve capabilities and performance. • Collaborate cross-functionally across all departments to align operational execution with business goals. • Mentor operations team members, fostering a culture of accountability, collaboration, and continuous improvement. • Ensure safety and compliance protocols are followed across all facilities, warehousing, and shipping practices. Supply Chain, Inventory & Demand Planning • Oversee end-to-end inventory management, ensuring accuracy and efficiency across all warehouse locations and SKUs, including proactive monitoring of low-supply products. • Lead demand planning efforts, using our financial projections to forecast inventory and production needs to meet customer demand while minimizing stockouts and excess inventory. • Coordinate and optimize ordering of supplies, raw materials, and production schedules to maintain ideal stock levels. • Drive improvements to the product launch process (pre-sell timing and production lead time) to avoid inventory crunches. ERP & Systems • Serve as the operational lead on Acumatica (ERP/WMS), managing purchasing, digital item card creation (SKU/UPC), inventory, order processing, fulfillment workflows, and reporting. • Drive the continued build-out of new workflows, automations, and process improvements within Acumatica following its recent go-live. • Drive automation and integration between systems to streamline operations and reporting. Cost Management & Reporting • Monitor and manage Cost of Goods Sold (COGS), shipping expenses, and fulfillment labor cost per order with a focus on margin optimization. • Own end-of-month (EOM) COGS and inventory reporting, partnering with Accounting to ensure an accurate close to the finished goods and raw materials inventory accounts. • Identify opportunities to reduce costs across procurement, production, and logistics without sacrificing quality or service. Logistics, Warehousing & E-commerce Fulfillment • Oversee warehouse operations, space utilization, location mapping, and fulfillment workflows to ensure timely, accurate order processing of more than 10,000 e-commerce orders per week, 15,000+ during peak season. • Manage relationships with 3PL partners and evaluate new freight carriers and shipping partners to ensure timely, accurate, and cost-effective fulfillment. • Guide proactive fulfillment staffing decisions with the Warehouse Manager based on company projections, including hiring, temporary 3PL resources, performance management, and backfilling. Beverage Supply Chain & Distribution Fulfillment • Own the beverage supply chain, managing co-packer relationships across beverage production and cartoning. • Scale distributor fulfillment operations for the beverage line as the channel grows. • Lead the build-out of distribution infrastructure to support the company's ramp in this channel. Partner & Vendor Management • Lead the supply chain team to negotiate pricing, contracts and performance SLAs with external vendors, co-packers, and 3PL providers. • Build and manage incentive/bonus structures for the supply chain team tied to COGS and freight performance metrics. WHAT YOU’LL NEED: • 5+ years of experience in operations leadership, ideally within CPG, consumer products, or another fast-paced, high-growth environment. • Hands-on experience owning an ERP/WMS platform (Acumatica, NetSuite, or similar) through implementation and day-to-day operation. • Proven track record managing co-packer, 3PL, and vendor relationships, including contract negotiation and SLA management. • Strong command of COGS, inventory accounting, and margin optimization; comfortable partnering closely with Finance. • Experience managing and developing multiple direct reports and functional managers across fulfillment, inventory, and supply chain teams. • A hands-on, in-the-warehouse leadership style paired with the ability to think strategically about scaling systems and processes. • Comfortable building structure and SOPs in a fast-moving environment with frequent day-to-day problem solving (order issues, shipping, inventory firefighting). • Strong cross-functional communicator, able to proactively flag operational impacts of decisions made in Marketing, Sales, or Product. • Beverage, DTC e-commerce, or regulated product (hemp/CBD, food & bev) experience a plus. • Bachelor’s degree in supply chain, business, or a related field preferred, or equivalent professional experience. • Willingness and ability to work on-site at the Louisville, KY facility. Why Join Cornbread Hemp? Cornbread Hemp is positioned to win the THC beverage category with a Kentucky-grown, family-owned brand people trust and a distribution engine expanding every month. What we need is the operational excellence to support that momentum with a reliable, scalable, and cost effective supply chain. Compensation: This is a high-impact operations role with compensation structured to reward growth and efficiencies while maintaining high operational standards. Base Salary: $120K - $150K, plus quarterly incentives. Actual salary based on experience. Benefits: Full benefits package including 401k, health, dental, and vision insurance. We cover 50% of monthly health insurance costs for the base tier, and 100% of monthly costs for vision and dental. PTO: 18 days of annual leave Product: $75 monthly product stipend plus 50% off all other orders. What We Offer: • The opportunity to step into a well rounded operations team for a high-growth, nationally recognized brand in one of beverage's hottest categories. • A direct line to senior leadership with significant strategic autonomy to own and grow your department. • A collaborative, supportive work environment rooted in Kentucky heritage and organic integrity. • Professional development and career advancement as our organization scales. Cornbread Hemp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.