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Director of Health & Wellness

Experience Senior Living
CompanyExperience Senior Living
CategoryHR & Recruiting
LocationPalm Coast
RemoteOn-site (inferred)
EmploymentFull-time
LevelDirector
SalaryNot stated by the employer
Posted8 Jul 2026
Last verified9 Aug 2026
SourceEmployer ATS (workable)
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Description
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members. We are looking for a Director of Health and Wellness to join our amazing team! Responsibilities: Participates in pre-admission screening of prospective new residents. Assures that required documentation is completed prior to or upon resident admission, including nursing assessments, service plans, and other assigned forms. Updates assessments for all residents as required by community policy and as described/allowed in Nurse Practice Act or other state regulation. Monitor the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Monitor the efficient and effective use of all Wellness department resources within the established and approved budget and team member levels. Ensure that each team member follows established safety regulations, including fire protection, infection control, bloodborne pathogens, hazardous waste, and quality assurance procedures. Supervise the timely and accurate completion of all documentation required for monthly billings for resident services, ancillary charges, and changes in resident care. Review and follow-up on community incident reports that are health or injury related and develop/monitor plans of correction in accordance with community policies and procedures. Report all emergency situations, reportable incidents, team member issues and observable changes in resident behaviors and/or health status to the Executive Director. Perform continuous, ongoing supervision of Health and Wellness team members, including but not limited to training, counseling/corrective action, motivating, and performance appraisals. Participate in regulatory inspections and surveys. Supports and follows up in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Oversee and assist in the recruitment and selection of caring, competent care team members. Participate in community Quality Management Program (QMP) committee. Conduct care plan conferences with each resident and responsible family members. Actively partner with the sales team to be available to discuss with prospective residents the wellness services of the community. Present a professional demeanor that communicates the community philosophy of care and services to current and prospective residents. Handle all resident, family and team members concerns and complaints in a polite, caring, and professional manner. Order wellness department supplies as well as durable medical equipment as needed. Ensure that supplies and equipment are billed properly. Coordinates or oversees scheduling of in-house ancillary medical services, such as podiatrist, doctor visits, dental visits, psych visits, lab, X-ray, ambulance, etc. and ensures they are completed. Facilitates continuity of care for those residents receiving home health care, hospice services, and other third-party healthcare-related services. Work directly with and cooperates with outside healthcare practitioners, consultants, physicians/providers, and all other outside providers in the coordination of resident care. Oversees and provides training and education to caregivers on an ongoing basis with classroom in-services and situation-specific training. Oversees all team members assigned for completion of required training in community learning management system. Performs on-site evaluations of residents admitted to alternate care environments for treatment and maintains contact with resident families with the intent of returning resident to the community. As des