Job Opportunities API

Purpose of Job: • Creates a positive first impression on behalf of the agency. • Directs clients to the proper person in a professional, accurate, and timely manner. • Performs clerical duties as assigned. • Serves as receptionist and point of first contact for all visitors to the office. Responsibilities: • Handles all incoming fax messages.  Distributes incoming faxes within one hour of receipt. • Answers client inquiries if possible or directs them to the correct person to assist them. • Reconciles the cash boxes and creates daily deposits for both direct bill payments and on account payments. • Processes postage on all outgoing mail and delivers to the post office each night. • Assists with organization of agency meetings including ordering of meals. • Maintains copy machines, orders supplies and requests service as needed. • Provides excellent service at all times. • Purchases and inventories agency supplies. • Picks up mail, opens and processes mail for distribution to staff each morning. • Has responsibility for amount of postage in the postage meter and advises accounting when funds need to be replenished. • Processes direct bill and on account payments as they are received and documents them on the management system. • Speaks clearly and uses correct English and proper telephone techniques. • Handles incoming calls promptly and in a friendly and courteous manner; provides assistance and information as required and connects caller with desired party. Job Qualifications: • Advanced computer skills • Self-Motivation • Ability to work in a fast-paced environment • Exceptional communication and time management skills • Ability to multitask Performance Measurements: • Semi-annual performance reviews will be conducted and will entail, but are not limited to, processing efficiencies, workload management, organizational skills, and demonstration of our core values on a daily basis. Benefits: • 401k Match • Profit Sharing • Section 125 - Daycare, Health, Dental & Vision • 35 Hour Work Week • Vacation • PTO • 7 Paid Holidays & Birthday off • HSA Health Insurance - 100% of Employee Paid • $50,000 Life Insurance - option to purchase additional coverage on employee, spouse & dependents at your cost • Licensing & CE Scheduled & Paid by Agency • Group Long Term Disability - at your cost • Group Dental - at your cost • Group Vision - at your cost • Aflac Benefits - at your cost • LegalShield - Shared cost